Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(120,657 Reviews)
Rating breakdown 120,657 reviews
5 Stars
81,411
4 Stars
21,725
3 Stars
7,342
2 Stars
3,993
1 Star
6,186
85%of customers recommend this product.
(
35,882 out of
42,261)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Thomas1951
from Edmond, Oklahoma
Verified Purchase:Yes
I have utilized this software since 2005 without any issues until this year. The Federal return was submitted without issue, but the State return was rejected. The issue is with Oklahoma school credit form 591-D & 591-D-SUP. I submitted two (2) children for credit, but for some reason this software is not uploading the 591-D for one child, it only uploaded the 591-D-SUP which is the second page. It did upload both forms for my other child, even though there were no entries on the second page, 591-D-SUP. Each page allows ten (10) entries per page. I had twelve (12) entries for the child for which the software failed to upload the first page, 591-D. Even with downloading a hard copy to mail, the software failed with the same issues. I had to individually select the 591-D & 591-D-SUP in order to print for mailing a hard copy for my State Return.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Abbie, Social Media Department, March 10, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: DABNH
Verified Purchase:Yes
Makes tax preparation easy. Simple user interface collects all required information and determines the forms required.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, March 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: BburgBV
from Brownsburg IN
Verified Purchase:Yes
Easy to use guided questions. Great online help available for areas where you have questions. Includes investments where competitor requires purchase of upgrade. Have been using now for several years and it continues to be a great product!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 10, 2025
Thank you for your positive feedback! We're thrilled to hear that you had a great experience. Your feedback is greatly appreciated, and we're thankful for your business. We hope to see you again soon at H&R Block!
Written by a customer while visiting HRBlock
Posted by: NCESPED
from New York
Verified Purchase:Yes
It’s easy to use and the instructions are simple and clear.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Tax20242024
Verified Purchase:Yes
My first time using H&R Block and enjoyed it’s straightforward approach with no silly icons.
Response from HRBlockBy Joy, Social Media Department, March 9, 2025
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
Written by a customer while visiting HRBlock
Posted by: What2
from Pinellas Park Fl
Verified Purchase:Yes
I always use the H&R Block software. It works well uploads easy
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abbie, Social Media Department, March 10, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Rock Hill SC
Verified Purchase:Yes
I have use H&R Block Tax Software at least 10 years and have always been very pleased. The 2024 Deluxe Software continues my loyalty to H&R Block.
Value
5
Response from HRBlockBy Joy, Social Media Department, March 9, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: coloradowayne
from Colorado
Verified Purchase:Yes
Each year the program seems to add new features and the process gets smoother. I did have a glitch this year but I don't know if it is because of HR Block or eFile. But, because I used the new ID PIN process with the IRS I was not able to efile. The eFile error said my SSN and ID PIN number were not correct. They are both the numbers that the IRS issued. So, I had to do a paper filing.
Pros: Easy to prepare
Value
3
Response from HRBlockBy Joy, Social Media Department, March 10, 2025
Thank you for your positive feedback! We're thrilled to hear that you had a great experience. Your feedback is greatly appreciated, and we're thankful for your business. We hope to see you again soon at H&R Block!
Written by a customer while visiting HRBlock