Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(120,379 Reviews)
Rating breakdown 120,379 reviews
5 Stars
81,230
4 Stars
21,666
3 Stars
7,324
2 Stars
3,982
1 Star
6,177
85%of customers recommend this product.
(
35,720 out of
42,082)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: tax time rookie
from downtown ohio
Verified Purchase:Yes
Program was easy to follow for the federal. The state was confusing because of state questions. Can't blame program for state .
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, March 9, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Easy to use, but getting to be too pricy. Cost to add state is ridiculous.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
2
Response from HRBlockBy Joy, Social Media Department, March 10, 2025
Hi, thank you for leaving a review! We're happy to hear that you had a great experience. Your satisfaction is our goal, and we're grateful for your business. Thank you for your valuable feedback, and we look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Posted by: Ron Arizona
from Arizona
Verified Purchase:Yes
I am happy with H & R Block software. I have used it for many years.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Jause
from Queensbury, NY
Verified Purchase:Yes
In general, the product is good. But there is room for improvement. Examples, from being a previous TurboTax customer, I find the customer interface not the best as to user-friendliness. The interface feels old and rigid and lacks something. I also didn’t like the lingering warnings that were present in my return and could not be remediated no matter what I tried.
Pros: Easy to import documents
Value
4
Response from HRBlockBy Joy, Social Media Department, March 10, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
2
H&R Block Deluxe and State
on March 9, 2025
Posted by: TaxGuy5
from Vermont
This software should include all Vermont Tax forms and well as penalty forms for state and federal income tax returns (VT IN-152 and IN-152A).
Your software programmers should be able to include all the state tax forms in this software. As a customer, you shouldn't have to do forms manually outside the software programming.
It should also include free state electronic tax return filings. You shouldn't have to pay extra for the electronic filing.
Your software programmers should be able to include all the state tax forms in this software. As a customer, you shouldn't have to do forms manually outside the software programming.
It should also include free state electronic tax return filings. You shouldn't have to pay extra for the electronic filing.
Pros: Easy to prepare
Cons: Time consuming, Doesn't maximize refund
Value
2
Response from HRBlockBy Abbie, Social Media Department, March 10, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: TFC001
from Connecticut
Verified Purchase:Yes
I've used this product (in its previous annual editions) for many years. This is the first time I've had a problem. There were math errors that were obvious (where the program and not I was doing the math) and I had to start all over again to rectify them. Also, it did not give me a chance to efile my state return with my federal and also didn't tell me that I couldn't do that. Eventually, after the federal return was accepted, it would still not let me efile the state return. I will mail it in, but clarification if there was an issue would have been appreciated.
No, I would not recommend this to a friend.
Response from HRBlockBy Abbie, Social Media Department, March 10, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Grandpa12
from Maryland
Verified Purchase:Yes
I've used H&R Block for the past 10 years and am very pleased with it. The only thing that is lacking are links to detailed information about tax provisions especially when tax provisions change.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Joy, Social Media Department, March 10, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: PGAPro49
from Green Valley, AZ
Verified Purchase:Yes
I've used this software and it's predecessor "Tax Cut" since 1998 and it has made my life much easier around Tax Time.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 10, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock