Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(120,379 Reviews)
Rating breakdown 120,379 reviews
5 Stars
81,230
4 Stars
21,666
3 Stars
7,324
2 Stars
3,982
1 Star
6,177
85%of customers recommend this product.
(
35,720 out of
42,082)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Cam48312
from Sterling Heights, mi
Verified Purchase:Yes
I have not done my own taxes in several years. I’ll use this program again next year.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Response from HRBlockBy Abbie, Social Media Department, March 10, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: waynes
Verified Purchase:Yes
I have used tax cut for several years now and find it easy to use
Response from HRBlockBy Kira, Social Media Team, March 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: SWal
from Woodbine, GA
Verified Purchase:Yes
I am satisfied with the product. I did feel like more direction could happen within the software program. When I was filling in 1099 items I felt lost.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Abbie, Social Media Department, March 10, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from California
Verified Purchase:Yes
The “Planning” section is not helpful. It says an improved update is coming, but didn’t come.
Cons: Hard to import documents
I would recommend this to a friend!
Response from HRBlockBy Eva, Social Media Team, March 9, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: SingleMama
from NC
Verified Purchase:Yes
Product download was easy. Use of program was easy. Was able to do federal and state in little time. I’ll use this any day over paying someone to do taxes.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, March 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: mwseniff
from Normal, IL
Verified Purchase:Yes
I’ve been using H&R Block tax software for many years. No problems in the past many years.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2
Does not automatically include state Wage Summary
on March 9, 2025
Posted by: JMS61
from PA
Verified Purchase:Yes
The PA state does not automatically include a Wage Summary Statement if you are a retiree with no earned income (I.e., no W-2).
It refuses to file electronically without the Wage Summary Statement, asking that a pdf be uploaded.
This is the second year in a row that I have run into this.
This is an obvious mistake on your part and one that you can easily rectify.
It refuses to file electronically without the Wage Summary Statement, asking that a pdf be uploaded.
This is the second year in a row that I have run into this.
This is an obvious mistake on your part and one that you can easily rectify.
Pros: Easy to prepare
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, March 9, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Thomas1951
from Edmond, Oklahoma
Verified Purchase:Yes
I have utilized this software since 2005 without any issues until this year. The Federal return was submitted without issue, but the State return was rejected. The issue is with Oklahoma school credit form 591-D & 591-D-SUP. I submitted two (2) children for credit, but for some reason this software is not uploading the 591-D for one child, it only uploaded the 591-D-SUP which is the second page. It did upload both forms for my other child, even though there were no entries on the second page, 591-D-SUP. Each page allows ten (10) entries per page. I had twelve (12) entries for the child for which the software failed to upload the first page, 591-D. Even with downloading a hard copy to mail, the software failed with the same issues. I had to individually select the 591-D & 591-D-SUP in order to print for mailing a hard copy for my State Return.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Abbie, Social Media Department, March 10, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock