Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(120,379 Reviews)
Rating breakdown 120,379 reviews
5 Stars
81,230
4 Stars
21,666
3 Stars
7,324
2 Stars
3,982
1 Star
6,177
85%of customers recommend this product.
(
35,720 out of
42,082)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Reviewer777
from Omaha nebraska
Verified Purchase:Yes
Software decided it was a great time to upgrade the state module the moment I submitted the taxes electronically, resulting in a restart, update etc. and I was double charged on my credit card for the 2nd module. Furthermore, the software did poorly when guiding through ESPP stock adjustments. Had to use chatgpt to supplement the process.
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Team, March 9, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Beaderjo
from MI
Verified Purchase:Yes
I had a problem with my RMD. Very confusing! Ended up deleting that form.🫤
Pros: Easy to import documents
Response from HRBlockBy Abbie, Social Media Department, March 10, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Wilstar
Verified Purchase:Yes
Used the last few years. Easy and straight forwaed for my simple returns.
Response from HRBlockBy Joy, Social Media Department, March 10, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I’ve used H&R Block deluxe for many years. It’s easy to navigate, view forms, search help features and e-filling is so easy, ncluding amended returns too. I often make a copy of my data to use in projecting future tax events for estimated payments. Being able to download a state program and file up to 5 returns is a great feature and the reason why I buy this program.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 10, 2025
Thank you for leaving a review, and for providing positive feedback on our tax pros. We're glad you had a great experience at H&R Block and look forward to seeing you again soon!
Written by a customer while visiting HRBlock
Posted by: George633
from Aiken SC
Verified Purchase:Yes
The software works fine. However I believe for the cost you should provide filing the state electronically at no additional charge
Pros: Easy to prepare, Easy to import documents, Fast
Value
3
Response from HRBlockBy Eva, Social Media Team, March 9, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: LongTimeUser857
from Houston
Verified Purchase:Yes
works as expected, you made it difficult to get the Windows version
Pros: Easy to import documents
Response from HRBlockBy Eva, Social Media Team, March 9, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Booin
Verified Purchase:Yes
Just what I needed. Easy to use. First time with a "dividend" entry and worked out well.
Response from HRBlockBy Joy, Social Media Department, March 10, 2025
Hello, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Murphy, TX
Verified Purchase:Yes
Been using for many years and wouldnt think about changing!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 10, 2025
Hello, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock