Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(120,379 Reviews)
Rating breakdown 120,379 reviews
5 Stars
81,230
4 Stars
21,666
3 Stars
7,324
2 Stars
3,982
1 Star
6,177
85%of customers recommend this product.
(
35,720 out of
42,082)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from North Salt Lake, UT
Verified Purchase:Yes
Great product, I've been using it for well over 20 years and will continue to do so. The interview and help functions are top notch and it makes the overall process relatively painless. It is good that it instantly keeps track of any refunds or underpayments for constant awareness.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, March 8, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: MG37
from Pennsylvania
Verified Purchase:Yes
I have used this product for several years. I have always been pleased with the ease of use . The only thing I wish would change is for user to be given choice whether user wants to itemize deductions or use standard. Some of us customers know whether or not going through all the steps to determine that choice would be advantageous or not and could save time not doing so when that is the case.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 8, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Customer Rating
4
Imported items
on March 8, 2025
Posted by: Frustraed
I had trouble editing the 4 1099-R forms. At first it was not clear that they wanted me to insert the financial data. Then when I did complete one form, it did not promt or direct me to the next form. I finally got the remaining forms complete by clicking "go to" and finding each of the remaing and completeing each forms. Then when the entire program was done, I got a revirw that I did not complete the impored 1099-R forms. So I went back to each form AGAIN and revived financial data of each form, but this time I clicked on "save" for each form. It seemed to work since ithey were eliminated from the review section.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 8, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Michigan
Verified Purchase:Yes
Simple to use and accurate. Love the five e-file federal return options.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 8, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Don57
from New York City
Verified Purchase:Yes
I have been using the software for many years. It is easy to use and very reliable.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 8, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Utah
Verified Purchase:Yes
I have used this the last three years and it works great!
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 8, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Colorado
Verified Purchase:Yes
I can always count on Taxcut to help me prepare my returns. It's priced well, easy-to-use, and very thorough.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 8, 2025
Thank you for sharing your experience with us. We're pleased to hear that you had a positive interaction with our office. However, we noticed your rating was less than 4 stars. We're committed to delivering excellent service. Thank you for choosing H&R Block!
Written by a customer while visiting HRBlock
Customer Rating
5
Good Over-All ! Remem the 3.5 inch Floppy .....
on March 8, 2025
Posted by: Anonymous
Verified Purchase:Yes
After many years with HRB ---- looking good ---- does nice for me.
Response from HRBlockBy Joy, Social Media Department, March 8, 2025
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
Written by a customer while visiting HRBlock