Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(120,213 Reviews)
Rating breakdown 120,213 reviews
5 Stars
81,122
4 Stars
21,628
3 Stars
7,312
2 Stars
3,975
1 Star
6,176
85%of customers recommend this product.
(
35,607 out of
41,963)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: George633
from Aiken SC
Verified Purchase:Yes
The software works fine. However I believe for the cost you should provide filing the state electronically at no additional charge
Pros: Easy to prepare, Easy to import documents, Fast
Value
3
Response from HRBlockBy Eva, Social Media Team, March 9, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: LongTimeUser857
from Houston
Verified Purchase:Yes
works as expected, you made it difficult to get the Windows version
Pros: Easy to import documents
Response from HRBlockBy Eva, Social Media Team, March 9, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Booin
Verified Purchase:Yes
Just what I needed. Easy to use. First time with a "dividend" entry and worked out well.
Response from HRBlockBy Joy, Social Media Department, March 10, 2025
Hello, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Gilbert az
Verified Purchase:Yes
The program is very user friendly except that you can not print just page 1 and 2 on the 1940. It makes you print 5 or 6 more pages which you may not want.
Pros: Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, March 10, 2025
Hello, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: footloose
from Batavia, OH
Verified Purchase:Yes
Pretty good for all but the more complex returns. I was required to complete an amended return, due to receiving a very late 1099 well after I filed my first return electronically. I was able to complete an amended return on the program, but the program interview process fell short a bit. It would have been great to have been able to talk to or chat live to someone about this situation. I was able to call an experienced tax preparer whom I knew personally. She gave me some very helpful advice for filing the amended return that the program did not give.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, March 10, 2025
Hello, thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Seattle
Verified Purchase:Yes
Simple clear instructions and forms make doing your own taxes simple!
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 10, 2025
Hello, thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Wis
Verified Purchase:Yes
I have used this software for a number of years and have always been very pleased with it. It’s very easy to use.
Pros: Easy to prepare
I would recommend this to a friend!
Response from HRBlockBy Kira, Social Media Team, March 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: 3starreview
Verified Purchase:Yes
Some questions are unclear even when opening the highlighted learn more. Some questions you can take two different ways.
Response from HRBlockBy Eva, Social Media Team, March 9, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock