Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(120,213 Reviews)
Rating breakdown 120,213 reviews
5 Stars
81,122
4 Stars
21,628
3 Stars
7,312
2 Stars
3,975
1 Star
6,176
85%of customers recommend this product.
(
35,607 out of
41,963)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Don57
from New York City
Verified Purchase:Yes
I have been using the software for many years. It is easy to use and very reliable.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 8, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Utah
Verified Purchase:Yes
I have used this the last three years and it works great!
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 8, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Colorado
Verified Purchase:Yes
I can always count on Taxcut to help me prepare my returns. It's priced well, easy-to-use, and very thorough.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 8, 2025
Thank you for sharing your experience with us. We're pleased to hear that you had a positive interaction with our office. However, we noticed your rating was less than 4 stars. We're committed to delivering excellent service. Thank you for choosing H&R Block!
Written by a customer while visiting HRBlock
Customer Rating
5
Good Over-All ! Remem the 3.5 inch Floppy .....
on March 8, 2025
Posted by: Anonymous
Verified Purchase:Yes
After many years with HRB ---- looking good ---- does nice for me.
Response from HRBlockBy Joy, Social Media Department, March 8, 2025
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
Written by a customer while visiting HRBlock
Posted by: RRFF
from Ohio
Verified Purchase:Yes
Nice easy way to save money. I do wish it had a shortcut to take the standard deduction.
Pros: Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, March 8, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: 8484
from Florida
Verified Purchase:Yes
The software was not complete when released. This was confusing. Support did provide some answers but terminated the interview too soon. I was given a task and support terminated before I finished it leaving me adrift.
Pros: Fast
Cons: Hard to import documents
I would recommend this to a friend!
Response from HRBlockBy Joy, Social Media Department, March 8, 2025
Hello, we appreciate you taking the time to provide feedback about your recent visit. We're sorry that your experience with us did not meet your expectations. Your satisfaction is important to us, and we'd like the chance to make things right. Please get in touch with our support team at 1-800-472-5625 so we can better understand your concerns and improve our service.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Rapid City, SD and New Hartford, NY
Verified Purchase:Yes
I am disappointed that HRB Deluxe + State does not handle Form K-1s from Master Limited Partnerships well. It says for me to understand the IRS instructions and then carry numbers to the various appropriate forms within the HRB program. Then why buy the software if I have to figure everything out by myself?
Also, after I complete and file a Federal Married Filing Joint tax return I have to prepare a NY state Married Filing Separate return for my spouse (who is listed 2nd on Federal joint return). HRB program will delete 2nd person (spouse) info from Joint return but will not delete 1st person info to create separate return. And when I go to the work to manually adjust the Federal tax return to carry info to the NY state return, the HRB software wants me to e-file the Federal and state returns together. But I do not want to file a second (incorrect) Federal tax return for my spouse just to get the NY state return e-filed! I answer the HRB interview question about changing the Federal Joint return to Separate return for state, but the HRB software does not include a provision to file just the NY state return. So I will try filing both together and hope the IRS does not get mad at me for filing a second Federal return, when all I want to do is file a Separate NY state return!
Cons: Hard to prepare
Value
3
Response from HRBlockBy Joy, Social Media Department, March 8, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Nebraska
Verified Purchase:Yes
I have used HR block for years and have been pleased. My taxes are not particularly complicated, but I inevitably use my itemized deductions and not the standard deduction. Works well, walks me through the process, and support has been good.
Pros: Easy to prepare, Maximizes refund, Fast
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 10, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock