Been using the software for several years. Always done the job for me. Easy to use.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 8, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5
Easy software to work with
on March 8, 2025
Posted by: Southern Gent
from Semmes, Al
Have been using H&R Block tax software for am number of years now and have been very satisfied with it.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, March 8, 2025
Thank you for providing a rating for your recent visit! We're delighted to see that you had a positive experience. Your high rating motivates us to continue delivering excellent service. We appreciate your business and hope to see you again next tax season!
I have used H&R Block for several years with no issues. This year there was a problem with the state program. After talking with one of your agents, my state income tax people, I am convinced that there was a glitch in the state program. In particular in entering the 1099-R info. It didn't affect my mailing my forms in but may have been a problem if I wanted to e-file the state.
Value
3
Response from HRBlockBy Joy, Social Media Department, March 8, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
1095-A. Health care, Market place was very confusing
Pros: Easy to prepare
Cons: Doesn't maximize refund
Value
3
Response from HRBlockBy Joy, Social Media Department, March 8, 2025
Hi, thank you for leaving a rating for us! We're happy to see that you had a fantastic experience. Your high rating reflects the quality of service we aim to provide. We appreciate your business and hope to see you again next tax season!
It works as advertised. Two characters too short according to the review algorithm.
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Eva, Social Media Team, March 8, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!