Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(120,213 Reviews)
Rating breakdown 120,213 reviews
5 Stars
81,122
4 Stars
21,628
3 Stars
7,312
2 Stars
3,975
1 Star
6,176
85%of customers recommend this product.
(
35,607 out of
41,963)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: SLTU
from Alabama
Verified Purchase:Yes
Been using the software for several years. Always done the job for me. Easy to use.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 8, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5
Easy software to work with
on March 8, 2025
Posted by: Southern Gent
from Semmes, Al
Have been using H&R Block tax software for am number of years now and have been very satisfied with it.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, March 8, 2025
Thank you for providing a rating for your recent visit! We're delighted to see that you had a positive experience. Your high rating motivates us to continue delivering excellent service. We appreciate your business and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: noneabc
from alabama
Verified Purchase:Yes
I have used H&R Block for several years with no issues. This year there was a problem with the state program. After talking with one of your agents, my state income tax people, I am convinced that there was a glitch in the state program. In particular in entering the 1099-R info. It didn't affect my mailing my forms in but may have been a problem if I wanted to e-file the state.
Value
3
Response from HRBlockBy Joy, Social Media Department, March 8, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Dinding
Verified Purchase:Yes
1095-A. Health care, Market place was very confusing
Pros: Easy to prepare
Cons: Doesn't maximize refund
Value
3
Response from HRBlockBy Joy, Social Media Department, March 8, 2025
Hi, thank you for leaving a rating for us! We're happy to see that you had a fantastic experience. Your high rating reflects the quality of service we aim to provide. We appreciate your business and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Synergy95
Verified Purchase:Yes
I have used the software for several years and I am used to it.
Response from HRBlockBy Eva, Social Media Team, March 8, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Arizona
Verified Purchase:Yes
I have been using H&R Block for years. It is by far the easiest to use and understand and it is always cheaper than the competition.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 8, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Easy Process
on March 8, 2025
Posted by: Robert 1962
from Baltimore, MD
I use this software every year and it is easy to follow page by page.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 8, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Virginia
Verified Purchase:Yes
It works as advertised. Two characters too short according to the review algorithm.
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Eva, Social Media Team, March 8, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock