Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4 out of 5
4.4
(120,379 Reviews)
Open Ratings Snapshot
Rating breakdown 120,379 reviews
5 Stars
81,230
4 Stars
21,666
3 Stars
7,324
2 Stars
3,982
1 Star
6,177
85%of customers recommend this product. 
(
35,720 out of 42,082
)
Best Buy Privacy Policy
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Customer Rating
5 out of 5
5
very easy to use.
on March 8, 2025
Posted by: Anonymous
from Edgewood, MD
Verified Purchase:Yes
I buy this every year and it is a great help doing my taxes.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy AmySocial Media TeamMarch 8, 2025
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
on March 8, 2025
Posted by: Anonymous
from New Jersey
Verified Purchase:Yes
Easy, got my refund in 15 days, covered all the bases.
Pros: Easy to prepare, Maximizes refund, Fast
Value
5 out of 5
5
Response from HRBlockBy AmySocial Media TeamMarch 8, 2025
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Need more advice
on March 8, 2025
Posted by: Kc5ddg
from Augusta Georgia
Verified Purchase:Yes
Forms and advice on things like losses need more examples or readily available advice. Not just the stuff off the tax form itself
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
3 out of 5
3
Response from HRBlockBy AsiyaSocial Media DepartmentMarch 8, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy
on March 8, 2025
Posted by: 28Chris
from NC
Verified Purchase:Yes
I have used this program for over 5 years, and it is still easy and quick.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy AmySocial Media TeamMarch 8, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to download; easy to understand.
on March 8, 2025
Posted by: Queen0066
from Macon, Ga
Verified Purchase:Yes
I purchased my software several months ago because it just showed up via my email account. I figured I might as well go on and purchase it at a discount since I was going to need it later anyhow.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy AmySocial Media TeamMarch 8, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to use and allows for prompt e-filing.
on March 8, 2025
Posted by: HR Block preferee
from Schenectady NY
Verified Purchase:Yes
It's easier to use than Turbotax, which I had bought for 2024 taxes. Turbotax would not let me efile although my taxes were complete. I then decided to buy HR Block. It is smoother and easier to use than Turbotax and has let repetition. Altogether HR Block is a far better product.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy AsiyaSocial Media DepartmentMarch 8, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Good features
on March 8, 2025
Posted by: Anonymous
from NY
Verified Purchase:Yes
Good product but your phone support totally sucks.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy AsiyaSocial Media DepartmentMarch 8, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Illegible text
on March 8, 2025
Posted by: hwdesigner
Verified Purchase:Yes
I could not enlarge the instructions, the print is too small to read. In some cases enlarging the print using CTRL+ puts some of the text off the page.
Response from HRBlockBy AmySocial Media TeamMarch 8, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
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