Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(120,379 Reviews)
Rating breakdown 120,379 reviews
5 Stars
81,230
4 Stars
21,666
3 Stars
7,324
2 Stars
3,982
1 Star
6,177
85%of customers recommend this product.
(
35,720 out of
42,082)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Eric81
Verified Purchase:Yes
I'm satisfied with H&R Block's software, but I would like to request one improvement.
I file as head of household since my wife is a non-resident alien. I would like to be able to enter her name and then over-ride the requirement to provide a SSN and simply write "Non-Resident Alien" or "NRA" in the spaces that require a SSN.
Pros: Easy to import documents, Fast
Value
4
Response from HRBlockBy Asiya, Social Media Department, March 8, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: MomOnTheWeb
from Utah
Verified Purchase:Yes
We’ve been using this software for several years now and it’s always worked very well. It’s intuitive, user friendly, and always delivers the best results.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
3
Program was opaque, hard to match inputs with outp
on March 7, 2025
Posted by: pqwerijnrfgaio
from Camarillo, CA
Verified Purchase:Yes
Had some trouble with the handling of RMDs. I was very careful to make sure I took the correct amounts, but on my first attempt the program came up with tax amounts that were clearly wrong. I traced the problem to it thinking my RMDs were much smaller than the amount I had input. I tried re-running sections of the program involving RMD penalties, but kept getting different, but obviously incorrect, results. I eventually discarded my work and started over. The second time it came up with reasonable numbers, and that is what I went with.
Cons: Time consuming, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Joy, Social Media Department, March 8, 2025
Thank you for bringing your experience to our attention. We're disappointed to learn that we didn't meet your expectations during your recent visit. Ensuring customer satisfaction is our top priority, and we're eager to address any issues you encountered. Please contact our support team at 1-800-472-5625 so we can assist you further.
Written by a customer while visiting HRBlock
Posted by: dlt54
from Tacoma, WA
Verified Purchase:Yes
Logical and straightforward software that meets my needs.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Rick 94
from Honolulu,Hawaii
Verified Purchase:Yes
I went through my paperwork and answered all the questions asked. And filed the papers and it was done.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
An easy to use application for individual tax retu
on March 8, 2025
Posted by: Anonymous
from South Carolina
Verified Purchase:Yes
I purchased the software early this tax season and easily completed my tax preparation in one session. I've always prepared my own taxes and this software guides you through the process efficiently.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from PA
Verified Purchase:Yes
I have been using H&R Block Federal Software for some years now. Work perfect for my needs and Once submitted I get my refund within a week.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 8, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Both
from Reeseville,, WI
Verified Purchase:Yes
First time I bought this and am very pleased with it.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock