Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(120,213 Reviews)
Rating breakdown 120,213 reviews
5 Stars
81,122
4 Stars
21,628
3 Stars
7,312
2 Stars
3,975
1 Star
6,176
85%of customers recommend this product.
(
35,607 out of
41,963)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from Virginia
Verified Purchase:Yes
Second year in row have had trouble updating the program. Had trouble updating both the federal updates and getting the state downloaded. I have been using H &R paid downloaded program for over twenty years, and think I am finally going to switch programs.
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from NJ
Verified Purchase:Yes
The H&R Block State and Federal software both saves and at times can cause time consuming issues. All my previous years info populates the new forms saving tons of time. The only issue I have is with the IRS pin option and it's location in the software. Without the pin, the Federal tax portion is declined causing the States taxes to be held up and a repeat purchase of the State electronic filing is needed and a refund for being billed twice. A better location for the IRS pin is needed to avoid this issue. Other than this issue, the software is very helpful each year in preparing and filing my taxes
Pros: Easy to import documents
Cons: Time consuming
Value
4
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Lwk59
from Michigan
Verified Purchase:Yes
Been using it for years. It's simple walk thru filling out and filing with this software makes it easy. And for the price its unbeatable.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Fob25
Verified Purchase:Yes
I used this software for the first time and it was user frendly
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Kansas City
Verified Purchase:Yes
I've used H&R Block software for years to do our taxes and our parents' taxes (fed and multiple states). It has always been quick, easy and reliable to complete all the forms and file electronically. I remember the old days and lengthy process of filling in the same info on multiple forms and cross-checking numbers for errors and consistency. Note: I haven't had complicated tax situations so I can't address that.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Littlegoose25
from Nebrsska
Verified Purchase:Yes
Bought this online and downloaded it! Very easy to follow and user friendly. Will definitely do so again. The only hitch is that I had to contact the IRS to get my ipin to e-file, once I got our PIN numbers filing went smoothly!
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Joekoni
from Lebanon oh
Verified Purchase:Yes
Simple to use and friendly interface. I have been using for years.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Princess Daisy
from Indianapolis
Verified Purchase:Yes
I am pleased with the federal program but they charged me twice for the Virginia program
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock