Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(120,213 Reviews)
Rating breakdown 120,213 reviews
5 Stars
81,122
4 Stars
21,628
3 Stars
7,312
2 Stars
3,975
1 Star
6,176
85%of customers recommend this product.
(
35,607 out of
41,963)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Cindy72
Verified Purchase:Yes
I've been using H&R Block software for years. It's easy to use, and saves us a lot of money on preparation fees.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: mostly happy
from Utah
Verified Purchase:Yes
Thank you for your excellent tax preparation application. Most questions and directions were worded so as to be unambiguous. A few, however, were clear only by moving on to subsequent screens. I am sorry I don't remember which questions or instructions gave me pause. Next year I will make note of them as I encounter them so I will be able to be specific. One of the sections that caused concern was the penalty for insufficient payment of taxes. The first time through it, a penalty was indicated. I don't know what I did or how I answered such that the next time (I went back to the beginning of the section and worked through it again) I was told that the penalty had been waived.
Disappointed I could not import from Wells Fargo Advisors.
Disappointed I could not import from Wells Fargo Advisors.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 8, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: docmoc
from Salina, Kansas
Verified Purchase:Yes
We have used both TurboTax and HR Block Deluxe. We switched from TurboTax to HRB because HRB did a much better job of handling our foreign tax credits and large charitable donations. HRB, just this year, failed to import our Schwab 1099s and neither telephone nor on-line help was of any assistance. We entered the data by hand. Also, HRB initially used the standard deduction rather than our much larger itemized deduction. We finally fixed that issue by going to the Schedule A form directly.
Cons: Doesn't maximize refund, Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Tax Payer FL
from Florida
Verified Purchase:Yes
I downloaded in December. I have used HR Block for many years and am very pleased with it.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, March 8, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Tulsa, ok
Verified Purchase:Yes
I have used the Deluxe software for several years. My only complaint is the wording regarding data entry for retirement income for “you abd your spouse”. It is assumed the husband is preparing the taxes rather than the wife. Causes me issues every year. Otherwise it is very straightforward.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Tucson, Arizona
Verified Purchase:Yes
When I provide H&R with the right numbers, you give me the correct tax material to file my tax return. It makes tax filing a much less stressful affair.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from MS
Verified Purchase:Yes
I am very pleased with the ease of downloading the Deluxe software to my computer.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: dd99
Verified Purchase:Yes
Been using for years, could not do my taxes without the software got tired of paying someone else to ask me the same question
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock