Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(120,213 Reviews)
Rating breakdown 120,213 reviews
5 Stars
81,122
4 Stars
21,628
3 Stars
7,312
2 Stars
3,975
1 Star
6,176
85%of customers recommend this product.
(
35,607 out of
41,963)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: LECTOR
from GLENDALE NY
Verified Purchase:Yes
I HAVE BEEN PURCHASING THIS PRODUCT FOR SEVERAL YEARS AND I AM VERY HAPPY WITH IT.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, March 7, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from iowa
Verified Purchase:Yes
I've been a Taxcut/H&R Block software user for decades. I only gave you 4 stars because the state program for Iowa has not been very good during the step by step interview over the past 2 years to reflect Iowa's tax changes. The last two years I've had to ignore the software and override it to accurately file my state return. The Federal portion has continued to be very good and meets my expectations.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Nocky
Verified Purchase:Yes
Too costly to continue using. I will give irs web a try.
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Pacific Northwest
Verified Purchase:Yes
I've use the product for many years and never had a problem. Easy to enter information and easy to e-file.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sean, Social Media Team, March 7, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Akron, OH
Verified Purchase:Yes
Love the product, it's the best on the market. Very organized and easy to use@
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, March 7, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Bernie56
Verified Purchase:Yes
Parts are hard to understand for the average person
Response from HRBlockBy Asiya, Social Media Department, March 8, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: user923
Verified Purchase:Yes
I've been using Block software for several years. Well designed, easy to use, accurate.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Response from HRBlockBy Sean, Social Media Team, March 7, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: 419P
Verified Purchase:Yes
Considering that I have a low fixed income and never get a refund, the cost of the software along with the cost to file the state return is high for me. I prepare my taxes myself and using this software has been helpful, so I probably will continue to use it.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Joy, Social Media Department, March 8, 2025
Hello, we appreciate you taking the time to provide feedback about your recent visit. We're sorry that your experience with us did not meet your expectations. Your satisfaction is important to us, and we'd like the chance to make things right. Please get in touch with our support team at 1-800-472-5625 so we can better understand your concerns and improve our service.
Written by a customer while visiting HRBlock