Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(120,213 Reviews)
Rating breakdown 120,213 reviews
5 Stars
81,122
4 Stars
21,628
3 Stars
7,312
2 Stars
3,975
1 Star
6,176
85%of customers recommend this product.
(
35,607 out of
41,963)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Saint Stephen
Verified Purchase:Yes
We have used your software now for 3 years. We think it’s better than all the others.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 8, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Easy to use...Just answer the questions as prompted
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 7, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: steph6722
from Purcell, OK
Verified Purchase:Yes
I have used H&R Block tax software for a few years, and my experience each year has been very good. Their software made the process of filing a tax return quick and as easy as could be expected for such a task.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 7, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Customer Rating
1
Include more MO tax credit forms to avoid mail in
on March 7, 2025
Posted by: Smitty568
from Missouri
Verified Purchase:Yes
You have cut a lot of corners on the Missouri Forms causing us to mail in our return rather than e file. As a result it got lost in certified mail and they can’t find it. Not that that is your fault but I buy your product so I don’t have to worry about the USPS. At a time like this you should capitalize on improvements like being able to attach a pdf form on the Missouri file for tax credits.
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Wgm24
Verified Purchase:Yes
Software is easily installed and easy to use. Updates provided and installed as they become available.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, March 8, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Deforest, WI
Verified Purchase:Yes
I am retired and have an accounting background. This is an excellent tax preparation software and I have used it for over 20 years. It is straight forward and easy to use. I highly recommend it.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, March 8, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Javi57
from Casa Grande, Arizona
Verified Purchase:Yes
A friend of mine recommended it to me and I'm glad she did!!
Pros: Easy to prepare, Easy to import documents
Value
4
Response from HRBlockBy Sean, Social Media Team, March 7, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
Updates take took long to be finalized for filing.
on March 7, 2025
Posted by: Jery1
from SLO CA
Verified Purchase:Yes
The main drawback is you have to wait until March to file because the software hasn't been finalized for electronic returns. If software was ready i could have filed two weeks earlier.
Pros: Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock