Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(120,379 Reviews)
Rating breakdown 120,379 reviews
5 Stars
81,230
4 Stars
21,666
3 Stars
7,324
2 Stars
3,982
1 Star
6,177
85%of customers recommend this product.
(
35,720 out of
42,082)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Frank1111111
from USA
Verified Purchase:Yes
Good, it needs to import last year's direct deposit info and act. Numbers an request verification of info then proceed
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
Value
2
Response from HRBlockBy Asiya, Social Media Department, March 8, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: OFudge
from Alabama
Verified Purchase:Yes
"Errors" with state. Never figured out how to correct. Have used Turbo Tax since it first came out until they changed their "model" for purchasing this year. Your software is not as intuitive or easy. Federal worked fine.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming, Doesn't maximize refund, Hard to import documents
Value
2
Response from HRBlockBy Joy, Social Media Department, March 8, 2025
Hi, thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: jagbit
from SC
Verified Purchase:Yes
i've used H&R Block Deluxe for years and never had an issue. Can be cumbersome at times and will get hung up on problems that aren't there. For example, this year the program would not move forward until i filled in the blank for itemized deductions last year. I had 0 and put 0, but still it insisted. Finally just ignored it. Otherwise, it worked fine. Quick and easy way to do taxes.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, March 7, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Indiana
Verified Purchase:Yes
Great product, have used it for many years. Eady to use and easy to file my taxes both fed and state.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 8, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Dave125
from Pennsylvania
Verified Purchase:Yes
I was disappointed I was unable to file my state return electronically. I turned sixty-five in 2024 so my situation has changed. Would your deluxe edition solve this problem?
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: UTJOE
from Texas
Verified Purchase:Yes
Very good and inexpensive
I would like to see a tax planning module which would include subsequent years
I would like to see a tax planning module which would include subsequent years
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 8, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
5
Internet import from financial firms for the win!
on March 7, 2025
Posted by: Noname273
Verified Purchase:Yes
I've been using H&B for many years now. I'm retired and my tax forms have literally hundreds of entries. H&R Block software imports those from my investment company and does all the work, saving me hours if not days.
Response from HRBlockBy Andrea, Social Media Team, March 7, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: ALGa
Verified Purchase:Yes
I've been using H&R Block tax software for many years. It's easy to use, accurate, and reasonably priced.
Response from HRBlockBy Joy, Social Media Department, March 8, 2025
Hi, thank you for leaving a rating for us! We're happy to see that you had a fantastic experience. Your high rating reflects the quality of service we aim to provide. We appreciate your business and hope to see you again next tax season!
Response from HRBlockBy Joy, Social Media Department, March 8, 2025
Thank you for providing a rating for your recent visit! We're delighted to see that you had a positive experience. Your high rating motivates us to continue delivering excellent service. We appreciate your business and hope to see you again next tax season!
Written by a customer while visiting HRBlock