Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(120,379 Reviews)
Rating breakdown 120,379 reviews
5 Stars
81,230
4 Stars
21,666
3 Stars
7,324
2 Stars
3,982
1 Star
6,177
85%of customers recommend this product.
(
35,720 out of
42,082)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: M1a2r3t4y5
from Boonville MO
Verified Purchase:Yes
Been using it for years and it has never let me down.
Pros: Easy to prepare, Easy to import documents, Fast
Value
5
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Seattle
Verified Purchase:Yes
This my second year with H&R Block and it was much easier to navigate this year. I also appreciate that H7R program will still run on my old computer. I used to use TurboTax but they upgraded and I could not use it. H&R has stayed with us older users and it is great.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from NJ
Verified Purchase:Yes
Easy to use. Makes filing taxes quick and accurate.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Bethlehem, PA
Verified Purchase:Yes
I have been using this product for several years and am totally pleased in how it works. Easy to use. Easy to sort through the total filing process and save PDF files when done. For the money it's better than other tax software like TurboTax I've used.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1
Worked fine, but robbed me of giving me any free s
on March 6, 2025
Posted by: Matthda8
from Oh
Verified Purchase:Yes
Bought deluxe with one free state and didn’t get a free state, had to pay for both states even when the ad said I would get one state return for free probably try another Year
Value
1
Response from HRBlockBy Joy, Social Media Department, March 8, 2025
Hi, thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from NJ
Verified Purchase:Yes
I use it because I'm used to it. It gets the job done.
Some downsides:
1. Clunky user interface
2. K-1 support is weak
3. Deluxe state version should include filing cost
Some downsides:
1. Clunky user interface
2. K-1 support is weak
3. Deluxe state version should include filing cost
I would recommend this to a friend!
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Chino Hills, CA
Verified Purchase:Yes
I have used TaxCut for more than thirty years. Always enjoyed the simplicity; especially now that so much of my financial data can be downloaded.
Only disappointment is being compelled to pay twice for state electronic file because initial submitted wasn’t excepted. Should have used digital signature the first time rather than AGI which ended up as not in agreement with what state expected
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: JackHe
from Wisconsin
Verified Purchase:Yes
This is the edition that meets our needs. We have retirement income and significant investment income. We live in a state with state income tax where various types of income are treated differently than federally.
The federal interview was updated for everything that we use by early February. The interview was easily understood and documentation was complete. The state interview was less clear and documentation was
less complete. I had to get a couple of questions answered on my state department of revenue website, but that was fairly easy.
less complete. I had to get a couple of questions answered on my state department of revenue website, but that was fairly easy.
The submission process worked flawlessly.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 7, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock