Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(120,861 Reviews)
Rating breakdown 120,861 reviews
5 Stars
81,549
4 Stars
21,761
3 Stars
7,356
2 Stars
4,003
1 Star
6,192
85%of customers recommend this product.
(
35,995 out of
42,395)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Customer Rating
3
Spent 2 hours trying to get state program to load.
on March 3, 2019
Posted by: TuffyH
from Lenexa, KS
Have had good luck with HRBlock in the past, but this year the state program would not load. Read every FAQ and tried tons of different things. I finally contacted the chat line and spent 45 minutes waiting for a rep. The rep asked the same questions over and over and then would say "Did I solve your problem?" over and over. I finally got it across to her that my problem won't be solved until the State program loads. She must have left to talk to a supervisor as it took awhile. She then sent me a link to the State program for my state. The link worked and as it installed I got some kind of message about a repair to the original installation. So, the original file must have had problems (got from Amazon). I am a CPA and very tech savvy. I could have manually done my return much faster than spending good portion of a Saturday getting the program I purchased to work.
Cons: Time consuming
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Customer Rating
5
Easy and thorough!
on March 3, 2019
Posted by: MNfamilyof5
from Northfield, MN
We've been using this H&R block product for years and would never use another product. The program is easy to use but also very thorough and comprehensive. The more advanced version worked great for us when we had a rental property and several states to file. Our life is a little more simple now but we feel confident that this product leaves no stone unturned.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Sale of Inherited Stock Help
on March 3, 2019
Posted by: kwas
Have used this product for many years. Easy to use and appreciate it carrying data forward from year to year and import feature. I had a lot stock sales to enter this year. Two of the stock sales were for stock I inherited. There could have been a question and help with the sale of inherited stock to be sure it gets recorded as a sale of long term stock even when you have not owned the stock for more than one year.
Pros: Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
So simple and easy
on March 3, 2019
Posted by: Wizard51
from Omaha, NE
Been using H&R Block for a number of years. It’s so simple and easy and I feel confident when I file that everything is right!
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Long Time User - Very Good Software
on March 3, 2019
Posted by: MagsDad
from Seattle, WA
I have been using H&R Block software for 25 years...since before it was H&R Block. It works well for me - it's a big time and money saver. My tax situation is not outrageously complicated, but there are nuances...blended family, multiple HSA accounts, etc. I always buy it early and get a discount for doing so. My only complaints are a) that it is actually next to impossible to actually get help answering specific tax questions unless you have a LOT of time to devote to that, and b) there is typically one area each tax year where the software basically says "read the IRS instructions"...which is completely worthless. This year for me, it was the section on Health Savings Accounts...there was little to no instruction in the software, and as usual, the IRS instructions are terrible and frustrating. I really think it's a REQUIREMENT for the software to ask all of those pertinent questions regarding HSAs so that you don't HAVE to go to the IRS instructions. That's the whole point. I would also like the software continue to ask more questions about nuances and tax deductions that MAY apply to me, so I could investigate those. I did have an update download fail this year, and the technical support to fix that (thru online chat) was very good...although it takes a lot of work to figure out where to find the chat function online. All in all, though, I really do think that the H&R Block tax software is very worth it for the money.
Pros: Easy to prepare, Maximizes refund
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use tax software
on March 3, 2019
Posted by: RSFNAT
from Farmington, CT
H&R Block software is easy to use and instructions are clear, concise and user friendly.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
H&R Block Deluxe 2018
on March 3, 2019
Posted by: arid47
from New Mexico
It did the job fine. I've used this product for years. However, I didn't like the format on printing the Federal return for my records. It prints it in PDF format. But, Form 1040 does not look like it usually looks in other years. If I were to print Form 1040 from another site, it would appear as it traditionally looks, but it would be blank so that does me no good. Otherwise it completes the task.
Pros: Maximizes refund
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Great Product
on March 3, 2019
Posted by: Roxanna56
from Windsor, Co
I always buy your software every year. It is so easy to do your taxes and I love that it figures out how much my donated items are worth.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock