Every time I open my file which I submitted 2 weeks ago I get a message to update my software. Now I get a message to file again. Please warn users not to update if they have already filed.
Response from HRBlockBy Eva, Social Media Team, March 6, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
I found most of the features in the software easy to use with the exception of the underpayment penalty section.
Pros: Easy to import documents
Cons: Time consuming
Value
4
Response from HRBlockBy Eva, Social Media Team, March 6, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.