Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(119,847 Reviews)
Rating breakdown 119,847 reviews
5 Stars
80,889
4 Stars
21,548
3 Stars
7,280
2 Stars
3,966
1 Star
6,164
85%of customers recommend this product.
(
35,380 out of
41,715)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Jesse 24
from Grovertown,IN
Verified Purchase:Yes
Real happy with the help this product made it to do my taxes easily!!
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, March 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Norwich CT
Verified Purchase:Yes
I have used this program since it first became available. In all the years I have used it, I’ve never had an issue of any kind.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, March 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from MA
Verified Purchase:Yes
I've used this product for multiple years and this was the first year e-filing was an issue. Error message indicated issue from IRS but IRS indicates they do not have any submission to review.
Pros: Fast
Cons: Doesn't maximize refund
Value
3
Response from HRBlockBy Eva, Social Media Team, March 6, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Kabuki
from Alton, NH
Verified Purchase:Yes
This is the second year that I have used H & R Block software and it is very easy to use.
Pros: Easy to prepare
I would recommend this to a friend!
Value
1
Response from HRBlockBy Sean, Social Media Team, March 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Riard73
from Jackson Ca
Verified Purchase:Yes
Excellent software. Easy to use. Very efficient.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, March 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Mick Kenosha
Verified Purchase:Yes
Convenient that you can enter numbers as you get the various tax statements. I also like that you can do "what if" scenarios. I wish we didn't have to wait so long for the final updates. The extra State filing fees are a little annoying. When doing direct deposits of federal and state refunds, it would be nice to only enter routing and account numbers once of federal, and indicate the same for state.
Response from HRBlockBy Chris-Social Media Department, March 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2
IP IPN entry requirements wrong
on March 6, 2025
Posted by: Dontusefor efile
from . Midwest
E file rejected because software only takes 5 digits. My IPN from the IRS is 6 digits. Tried the 1st 5 digits then skipped the first digit to use 5. Both rejected by IRS. Also, IRS requires only primary filer PIN. Software requires both when filing jointly.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Chris-Social Media Department, March 6, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: 143inf
from Llano, Texas
Verified Purchase:Yes
This is the 4 year I have used this software and am very happy with it. easy to use
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Chris-Social Media Department, March 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock