Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(119,847 Reviews)
Rating breakdown 119,847 reviews
5 Stars
80,889
4 Stars
21,548
3 Stars
7,280
2 Stars
3,966
1 Star
6,164
85%of customers recommend this product.
(
35,380 out of
41,715)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: 523S
from Waterville Oh
Verified Purchase:Yes
Had trouble down loading the soft ware. A screen came up that there was a problem. So I tried again and the same screen came up. i looked to see if I had been charged for both and I was. I was credited for the second a few days later. The RMD section was confusing and I was being charged a $8,000.00 penalty, which I knew was wrong, since the pension company calculates the amount of the RMD and I verify it. Then it won't let you change it. I had to start all over. In the end the refund amounts came out to the same as what I had calculated to make sure I don't miss anything. It seems that the RMD section should not be necessary if I mailed it in, it was not a requirement.
Pros: Easy to import documents
Cons: Time consuming
Value
4
Response from HRBlockBy Eva, Social Media Team, March 6, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
Quick, easy to understand with helpful instruction
on March 6, 2025
Posted by: Anonymous
from Millersville, MD
Verified Purchase:Yes
I have used H&R Block to prepare my taxes for a number of years. It is simple, easy to follow the steps and does not take all day.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, March 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Minneapolis MN
Verified Purchase:Yes
There is no option for dark mode UI.
There is no option for scaling of text on the screen within the application.
There is no option for scaling of text on the screen within the application.
Pros: Fast
Cons: Hard to prepare
I would recommend this to a friend!
Value
2
Response from HRBlockBy Eva, Social Media Team, March 6, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I have been using your program for years. It is easy to use. It has great features.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, March 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
Good program at lower price than competition's.
on March 6, 2025
Posted by: Anonymous
from Baltimore MD
Verified Purchase:Yes
Overall relatively easy and straightforward. Only suggestion is to perhaps modify treatment of adjustments on certain notes and bonds. Program seems to allow for only a single adjustment (e.g. accrued interest). Some may require more than one adjustment (e.g. accrued OID, accrued interest + de minimus correction).
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, March 6, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use and covers all the basics and more.
on March 6, 2025
Posted by: Jimk56
from St Louis, MO
Verified Purchase:Yes
This software makes doing my taxes a breeze. It imports all my information from the previous year making the process very streamlined. It also imports my stock sales data from my broker making it so much easier to process capital gains taxes. Overall, very satisfied.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, March 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Mr Snitly
from FL
Verified Purchase:Yes
HSA section was some difficult to navigate if you overpay into it and social security worksheet when not receive benefits is also a bit confusing.. Otherwise I still like the value of the program.
Pros: Easy to prepare, Easy to import documents, Fast
Value
4
Response from HRBlockBy Eva, Social Media Team, March 6, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: bct18
from Los Angeles, CA
Verified Purchase:Yes
It is a very convenient way to file taxes at a reasonable cost. Makes a grueling task less taxing.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, March 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock