Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4 out of 5
4.4
(120,025 Reviews)
Open Ratings Snapshot
Rating breakdown 120,025 reviews
5 Stars
81,002
4 Stars
21,589
3 Stars
7,296
2 Stars
3,969
1 Star
6,169
85%of customers recommend this product. 
(
35,486 out of 41,831
)
Best Buy Privacy Policy
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Customer Rating
4 out of 5
4
Easy to use
on March 6, 2025
Posted by: bookladycatforever
from Fremont, MI
Verified Purchase:Yes
I've been using this for a few years now and am happy with my experience with your software.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy AmySocial Media TeamMarch 8, 2025
We're so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Good product
on March 6, 2025
Posted by: Anonymous
from Colorado
Verified Purchase:Yes
This is a good product. i have used it for over 5 years now with no problems. The price is always much less than the competition products if you shop around.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy SeanSocial Media TeamMarch 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
VA state pgm poorly done; missing attn to detail
on March 6, 2025
Posted by: bigDaddy7
Verified Purchase:Yes
I wasted over an hour trying to discover why the VA state program skipped over the elderly $12,000 credit, only showing information on a similar disability credit worksheet. There's no excuse for the program providing no explanation. I couldn't even find/access the elderly credit worksheet until I attempted to override the value (program forbade) but was finally directed upstream to the worksheet stating the credit was not allowed for filers who earn too much.
And I'm really tired of being forced to go through the itemization process when I already know the standard deduction is greater. PROVIDE A CHOICE/BYPASS!
Response from HRBlockBy EvaSocial Media TeamMarch 6, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy Peazy
on March 6, 2025
Posted by: Anonymous
from Illinois
Verified Purchase:Yes
I have been using H&R Block software for years. It has always made my tax preparation easy. I will continue using this software. It's Great!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy SeanSocial Media TeamMarch 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great Tax Software
on March 6, 2025
Posted by: Anonymous
from Idaho
Verified Purchase:Yes
I’ve been using this software for years and it has always been a good experience. Easy to use, accurate and reliable.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy SeanSocial Media TeamMarch 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Incompatibility with Mac
on March 6, 2025
Posted by: Venice Bob
from Venice, FL
Verified Purchase:Yes
I downloaded the Deluxe version this year hoping that I would not encounter the problems I had last year, i.e. unable to upload the previous year's basic tax data, and could not download a State edition that is supposed to come with the Deluxe package. I might add it was the first year with a Mac computer. My previous 10+ years experience was with a Microsoft based HP computer. I chnaged computers to prevent the massive amount of virus attacks on my Microsoft based computer.
I experienced the same issue this year with the Deluxe version when trying to use the State version. Again I had to call Block and get the State software emailed to me seperately. This seems to be a repeat problem with usage of a Mac computer. Apparently the Deluxe software is not compatible with Apple Ios. I can't believe I'm the only one experiencing this issue.
Pros: Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
3 out of 5
3
Response from HRBlockBy EvaSocial Media TeamMarch 6, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Have used H & R Block tax software for many years
on March 6, 2025
Posted by: Wila
Verified Purchase:Yes
Have already filed 2024 tax returns. Very easy as usual.
Response from HRBlockBy SeanSocial Media TeamMarch 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great
on March 6, 2025
Posted by: Gohan
from Philadelphia, PA
Verified Purchase:Yes
I have been using this for years and it is very simple and quick
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy SeanSocial Media TeamMarch 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
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