Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4 out of 5
4.4
(120,025 Reviews)
Open Ratings Snapshot
Rating breakdown 120,025 reviews
5 Stars
81,002
4 Stars
21,589
3 Stars
7,296
2 Stars
3,969
1 Star
6,169
85%of customers recommend this product. 
(
35,486 out of 41,831
)
Best Buy Privacy Policy
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Customer Rating
5 out of 5
5
Nice feature handling funds that should not be sta
on March 6, 2025
Posted by: Jim230000
Verified Purchase:Yes
It overall was very good but I found the inputs required for the 401k minimum withdrawal information a problem.
Response from HRBlockBy SeanSocial Media TeamMarch 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Good but Glitch?
on March 6, 2025
Posted by: Keh716
from New York, NY
Verified Purchase:Yes
This year the HR Block tax software kept giving me a “cannot connect to internet” response, even though I was verifiably connected. As a result, I was not sure if I, in fact, received any available updates while using the software. Other than that, it worked perfectly fine, as before.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
3 out of 5
3
Response from HRBlockBy EvaSocial Media TeamMarch 6, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Bad - invalidates state option giving no reason.
on March 6, 2025
Posted by: Disappointed145
from GA
Verified Purchase:Yes
Used HRB for years. This year was terrible. Fixed a typo on a birthdate and it invalidated my GA filing. It just wouldn't file. I had to figure out on my own that it wanted me to buy another copy of the GA option. I lost several days of time. (1) It should not invalidate my GA because of fixing a typo. (2) It ought to tell why the GA option died and not make me waste days figuring it out. Bad programming.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1 out of 5
1
Response from HRBlockBy JoySocial Media DepartmentMarch 8, 2025
Hi, thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to use
on March 6, 2025
Posted by: Anonymous
from Clay, NY
Verified Purchase:Yes
I have already received bot Fed and NYS tax refynds
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
3 out of 5
3
Response from HRBlockBy SeanSocial Media TeamMarch 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Great for Federal returns
on March 6, 2025
Posted by: Taxes in MO
from St. Louis, MO
Verified Purchase:Yes
The product is always a great tool for doing your Federal return, but lacks when it comes to the State applications.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy EvaSocial Media TeamMarch 6, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Excellent software
on March 6, 2025
Posted by: NormLee
from Virginia
Verified Purchase:Yes
I've used this software for over 10 years and have never been disappointed.
Pros: Easy to prepare
I would recommend this to a friend!
Response from HRBlockBy SeanSocial Media TeamMarch 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Update Process has problems
on March 6, 2025
Posted by: JKkkkk
from Maine
Verified Purchase:Yes
I've been using this for years, but the update process this year is incredibly complex and not very user friendly. Very frustrating.
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3 out of 5
3
Response from HRBlockBy EvaSocial Media TeamMarch 6, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Very good product for the non-professional tax ret
on March 6, 2025
Posted by: Anonymous
Verified Purchase:Yes
i bought the product about two months ago and have been using it for over 10 years. It is bullet proof and covers most tax issues ai have.
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy SeanSocial Media TeamMarch 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
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