Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(120,025 Reviews)
Rating breakdown 120,025 reviews
5 Stars
81,002
4 Stars
21,589
3 Stars
7,296
2 Stars
3,969
1 Star
6,169
85%of customers recommend this product.
(
35,486 out of
41,831)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Customer Rating
5
Nice feature handling funds that should not be sta
on March 6, 2025
Posted by: Jim230000
Verified Purchase:Yes
It overall was very good but I found the inputs required for the 401k minimum withdrawal information a problem.
Response from HRBlockBy Sean, Social Media Team, March 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Keh716
from New York, NY
Verified Purchase:Yes
This year the HR Block tax software kept giving me a “cannot connect to internet” response, even though I was verifiably connected. As a result, I was not sure if I, in fact, received any available updates while using the software. Other than that, it worked perfectly fine, as before.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Team, March 6, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1
Bad - invalidates state option giving no reason.
on March 6, 2025
Posted by: Disappointed145
from GA
Verified Purchase:Yes
Used HRB for years. This year was terrible. Fixed a typo on a birthdate and it invalidated my GA filing. It just wouldn't file. I had to figure out on my own that it wanted me to buy another copy of the GA option. I lost several days of time. (1) It should not invalidate my GA because of fixing a typo. (2) It ought to tell why the GA option died and not make me waste days figuring it out. Bad programming.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Joy, Social Media Department, March 8, 2025
Hi, thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Clay, NY
Verified Purchase:Yes
I have already received bot Fed and NYS tax refynds
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sean, Social Media Team, March 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Taxes in MO
from St. Louis, MO
Verified Purchase:Yes
The product is always a great tool for doing your Federal return, but lacks when it comes to the State applications.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, March 6, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: NormLee
from Virginia
Verified Purchase:Yes
I've used this software for over 10 years and have never been disappointed.
Pros: Easy to prepare
I would recommend this to a friend!
Response from HRBlockBy Sean, Social Media Team, March 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: JKkkkk
from Maine
Verified Purchase:Yes
I've been using this for years, but the update process this year is incredibly complex and not very user friendly. Very frustrating.
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Eva, Social Media Team, March 6, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Customer Rating
5
Very good product for the non-professional tax ret
on March 6, 2025
Posted by: Anonymous
Verified Purchase:Yes
i bought the product about two months ago and have been using it for over 10 years. It is bullet proof and covers most tax issues ai have.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, March 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock