Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(120,025 Reviews)
Rating breakdown 120,025 reviews
5 Stars
81,002
4 Stars
21,589
3 Stars
7,296
2 Stars
3,969
1 Star
6,169
85%of customers recommend this product.
(
35,486 out of
41,831)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: SteveandPina
from Italy
Verified Purchase:Yes
Very good product I use every year. One disappointment for me is I am in Italy (American citizen) and I just found out your pledge to help in any audit, should there be one, is not available to me. I fill out income tax return just like every other taxpayer in the USA. I'm subject to audit, too. Yet, I get no help according to your literature because I am not in the USA.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 8, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Nohouse
Verified Purchase:Yes
Didn’t need Deluxe at all didn’t select it and got billed also it wants to upgrade even more shouldn’t be like this! Very upset
Response from HRBlockBy Joy, Social Media Department, March 8, 2025
Hi, thank you for sharing your thoughts with us. We're sorry to hear that your experience at H&R Block did not live up to your expectations. Providing excellent service is our goal, and we're disappointed that we missed the mark this time. Please contact our support team at 1-800-472-5625 so we can discuss your concerns further and work towards a resolution.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from West Palm Beach, Fl
Verified Purchase:Yes
I have been using H&R Block software for several years now, always smooth and trouble free experience. Electronic filings are very easy and secure.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, March 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from 02062
Verified Purchase:Yes
For a person who is not very attuned to technology, this is a bit cumbersome to get done. I still have not been able to print my returns. Next year, I don't know is I will use HR Block???
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Eva, Social Media Team, March 6, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Davehe
from Philadelphia pa
Verified Purchase:Yes
I’ve been using your at home software for over 20 years - still the best around 👍🏻
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, March 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Berea Ohio
Verified Purchase:Yes
I have nothing to compare the program to, I hope it’s accurate.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Team, March 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Humbird, WI
Verified Purchase:Yes
I bought this in January and it is easy to use. Been using this HR Block software for years. It is easy to use and move around in. A plus is it will export over to next year's easily too!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, March 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
Not as easy to enter IRA withdraw info this yesr.
on March 6, 2025
Posted by: songster01
Verified Purchase:Yes
More difficult to enter IRA info this year. Instructions aren't clear
Pros: Easy to import documents
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, March 6, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock