Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(120,025 Reviews)
Rating breakdown 120,025 reviews
5 Stars
81,002
4 Stars
21,589
3 Stars
7,296
2 Stars
3,969
1 Star
6,169
85%of customers recommend this product.
(
35,486 out of
41,831)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from Texas
Verified Purchase:Yes
I’ve used this program for years. I also use it to prepare taxes for friends. It’s easy to understand. It asks all the right questions. The explanations are clear.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 7, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: unhappy camper 99
from Oregon
Verified Purchase:Yes
very confusing instructions on how to send in Oregon tax file
Pros: Easy to prepare
Cons: Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Response from HRBlockBy Eva, Social Media Team, March 7, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Vengeance1776
Verified Purchase:Yes
I switched from TurboTax to HRB because TurboTax was way too expensive. For the most part, it is just as good with the exception of the stock interview. TurboTax is much clearer and simplified than HRB. But for the money I will stay with HRB.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 8, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Paul80
Verified Purchase:Yes
I have been using H&R Block software for 30+ years and have not been disappointed.
Response from HRBlockBy Corrina, Social Media Team, March 5, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Worked flawlessly and got my IRS refund in 3 days!
on March 5, 2025
Posted by: JohnS66
Verified Purchase:Yes
I've been using H&R Block Deluxe for years. Great product. A few times, I've had some issues during the Acuracy Review step... once because support for a form wasn't available yet and another time because I didn't answer a question properly. But absolutely no problems this tax year and it was complex, with a house sale and many other financial transactions.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 7, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Mike and kat
from Minnesota
Verified Purchase:Yes
I did 4 taxes and 1 failed seems it takes forever to get it fixed still trying to send that one but the other 3 were perfect
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Brittany, Social Media Department, March 5, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: taxpayerzz
Verified Purchase:Yes
I buy it every year. It reads previous information. The price is said to include one State but it does not really: you arechargedextra money if you efile it.
Response from HRBlockBy Brittany, Social Media Department, March 5, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Jlflick
from Iowa
Verified Purchase:Yes
Have been using software for many years, ease of use is exceptional and support available top notch
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Brittany, Social Media Department, March 5, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock