Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(119,594 Reviews)
Rating breakdown 119,594 reviews
5 Stars
80,719
4 Stars
21,498
3 Stars
7,265
2 Stars
3,955
1 Star
6,157
85%of customers recommend this product.
(
35,217 out of
41,534)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: coscar
Verified Purchase:Yes
Quite easy to navigate, this makes me extremely happy.
Response from HRBlockBy Sean, Social Media Team, March 5, 2025
Thank you for leaving a review, and for providing positive feedback for our tax pros! We're glad you had a great experience at H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Me2143
from MD
Verified Purchase:Yes
It downloaded my investment 1099s then locked up. I ended up having to input all the information manually.
The box for being a foreign was checked. I did not check it, but I could not uncheck. Had to start all,over with a new file.
The box for being a foreign was checked. I did not check it, but I could not uncheck. Had to start all,over with a new file.
Cons: Hard to import documents
Value
3
Response from HRBlockBy Corrina, Social Media Team, March 5, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Ken75
from TX
Verified Purchase:Yes
I have used this software for years. It has been perfect for doing our taxes and maximizing our returns.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, March 5, 2025
Thank you for leaving a review, and for providing positive feedback for our tax pros! We're glad you had a great experience at H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Ms City
from Michigan
Verified Purchase:Yes
This was fine for federal and state taxes. However, there wad no option for city taxes. This left me alone to figure out how to file my city taxes on my own.
No, I would not recommend this to a friend.
Response from HRBlockBy Corrina, Social Media Team, March 5, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: SSMJ
from ND
Verified Purchase:Yes
I've been using H&R for several years now and enjoy knowing what is needed.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Central New York
Verified Purchase:Yes
I bought this in November when I received the annual email with the discount. This gave me a chance to review previous year and get ready for 2024. When documents started to come in I posted and by end of February I was done. Went very smoothly. I've been a customer for 10 years.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, March 5, 2025
Thank you for leaving a review, and for providing positive feedback for our tax pros! We're glad you had a great experience at H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Birdsboro, Pa
Verified Purchase:Yes
We have used this software for several years and are extremely happy with it.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, March 5, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: IRAs
Verified Purchase:Yes
Inherited IRAs:
needs improvements.
-Ask all the questions in one section not 2 separate sec tions, one set was at the end.
-Also, use clearer language fir each question, especially the final questions which were confusing.
-If I am asked to verify the data I input then include a VERIFY button.
-your program can add the totals for each distribution, dont ask me to do that addition.
-Make the important quesdtions in BOLD, easier to see, and the input boxes, again in the final set of questions.
-Ask all the questions in one section not 2 separate sec tions, one set was at the end.
-Also, use clearer language fir each question, especially the final questions which were confusing.
-If I am asked to verify the data I input then include a VERIFY button.
-your program can add the totals for each distribution, dont ask me to do that addition.
-Make the important quesdtions in BOLD, easier to see, and the input boxes, again in the final set of questions.
Response from HRBlockBy Eva, Social Media Team, March 7, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock