Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(119,387 Reviews)
Rating breakdown 119,387 reviews
5 Stars
80,581
4 Stars
21,454
3 Stars
7,248
2 Stars
3,950
1 Star
6,154
85%of customers recommend this product.
(
35,097 out of
41,405)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: WhyMI
from Lansing Michigan
Verified Purchase:Yes
Easy to use.
Other than that, I don't like that there is no way to ask a question. I have sat on hold for hours and got nowhere. Why is there no way to ask a tax question like placement of an item or an unusual situation.
Other than that, I don't like that there is no way to ask a question. I have sat on hold for hours and got nowhere. Why is there no way to ask a tax question like placement of an item or an unusual situation.
Value
3
Response from HRBlockBy Abbie, Social Media Department, March 4, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: BrendaD_MN
from Stillwater, MN
Verified Purchase:Yes
The Federal tax credit for energy efficient improvements is flawed. My husband and I installed an A/C and Furnace this year that qualify. In order to pass all the errors, we had to complete the solar portion (all 0's) and we also had to say Yes to new construction, even though it wasn't new construction. Please correct these issues
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, March 4, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1
Federal Return Rejected
on March 4, 2025
Posted by: bobo19283
from ohio
My return was rejected because I did not enter an Identification PIN for a dependent. Why was this not required by the Software? Why was this NOT flagged as an error by the software? Very Frustrating!
Cons: Hard to prepare
Value
3
Response from HRBlockBy Abbie, Social Media Department, March 4, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from CA
Verified Purchase:Yes
Standard tax software. Some sections worse than previous years. Both the workflow and the verbiage of the MRD part of IRA distribution is very poor, confusing and improper language and very poor explanation.
One of these years it would be nice if one of the tax software companies would become more competitive and include free e-filing of State returns as well. It costs them absolutely nothing to actually e-file State but that is where they make a big percentage of their revenue because people choose it for the convenience.
I would recommend this to a friend!
Value
2
Response from HRBlockBy Abbie, Social Media Department, March 4, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Georgia
Verified Purchase:Yes
I purchase this every year. It is easy to download and add each member and save till completed and sent.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, March 4, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Customer Rating
5
Easy of use is my main reason for continuing it.
on March 4, 2025
Posted by: Anonymous
from Trussville, AL
Verified Purchase:Yes
I have used H&R Block software for years and they continue to deliver a quality product.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, March 4, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Olean
from Georgia
Verified Purchase:Yes
I have used this software for about 30 years now. It is very easy and simple. I will always use it as long as I have to file taxes.
Pros: Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 4, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
No good for uncommon form completion very disappo
on March 4, 2025
Posted by: Kovac
from Mi
Verified Purchase:Yes
Lacking in intuitive assistance with uncommon forms.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Abbie, Social Media Department, March 4, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock