Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(119,387 Reviews)
Rating breakdown 119,387 reviews
5 Stars
80,581
4 Stars
21,454
3 Stars
7,248
2 Stars
3,950
1 Star
6,154
85%of customers recommend this product.
(
35,097 out of
41,405)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from Indiana
Verified Purchase:Yes
There is an issue/software glitch that calculated my Indiana return incorrectly. I called and was told to use a manual override on the form
Pros: Easy to prepare
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Eva, Social Media Team, March 4, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: JohnPA
Verified Purchase:Yes
I have used H&R Block tax software for at least a dozen years. Never had an issue before and that is why I kept using it. This year when I tried to eFile my PA state return I got a message that I had to attach some form. Couldn't figure out what it was. Tried a variety of what I thought were good possibilities but each time I got a subsequent message telling me to remove the attachment. Finally gave up and filed through the mail.
Response from HRBlockBy Eva, Social Media Team, March 4, 2025
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I've been using H&R Block Deluxe + State every year. I won't use anything else.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 4, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Since 2009, I have used HR Block tax software to complete my federal and state taxes. Its simple step-by-step format is intuitive. The end of process double-check for correctness gives an extra level of confidence prior to upload submittal. And each year allows the data to be retrieved from the prior. I'll keep using it . . . because it works!
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
1
Response from HRBlockBy Tra, Social Media Department, March 3, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Telluride, CO
Verified Purchase:Yes
After using H&R Block software for years, I've learned what to prepare, and following the prompts is easy and precise.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 4, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: sdcut
from Waldport, oregon
Verified Purchase:Yes
We have used for several years and are very satisfied with the product.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 4, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Lakeland, FL
Verified Purchase:Yes
I've used Tax Cut for years. I think this year is the first that I did not have questions of how to answer a question. I have in the past taken my material to a professional tax person and also done the Tax Cut software that year. Tax Cut cost less and got me the same amount back so why change?
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 4, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Pittsburgh, PA
Verified Purchase:Yes
Easy to work with. However, didn’t transfer all my last year’s information over.
Pros: Easy to prepare, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 4, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock