Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Average customer rating
4.4
(130,384 Reviews)
Rating breakdown 130,384 reviews
5 Stars
86,917
4 Stars
24,024
3 Stars
8,405
2 Stars
4,444
1 Star
6,594
85%of customers recommend this product.
(
41,661 out of
48,891)
Customer Reviews for H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Posted by: Anonymous
Verified Purchase:Yes
SOTWARE is excellent, easy to use. Used it for several years. I've used direct deposit of refund to bank many times, but this year it got rejected, even though I used same bank account.
No reason given, so now I have to wait for a check in the mail,
No reason given, so now I have to wait for a check in the mail,
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 3, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Rvspr
from VA.
Verified Purchase:Yes
I have been using H&R Block Deluxe software for over 10 years and I have found it easy to use and a excellent value.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 3, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Exmore, VA
Verified Purchase:Yes
I've been using H&R Block Tax software for many years. It's easy to use and makes it possible for me to do multiple federal returns without added cost and the fact that the previous year's return information is automatically imported. I also love the ability to quickly and easily import the pertinent federal data into the state return. I will continue to use this software every year for me and my family.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 3, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Warner Robins GA
Verified Purchase:Yes
Overall the product does its job but does not provide enough space to enter data…for example I made monthly advance social security tax payments but there were space for six months…unacceptable
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Corrina, Social Media Team, March 5, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Western Washington State
Verified Purchase:Yes
I'm just paranoid about doing my taxes online - always have been - and Block is a trustworthy name. In all these years, I've only had to call ONCE for help, and was able to get to someone right away who knew the situation and had the correct answer for me. (It wasn't to my financial benefit, but it WAS the right answer!)
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 3, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: jd118
from nc
Verified Purchase:Yes
Overall it is a good product. But… 3 Years ago I complained that the Federal software didn’t include the form 5405 for repayment of first time homeowner credit. We got a nasty from the IRS and had to go thru a pain to get them that form. 2 years ago I assumed that you had fixed it. No…. same nasty from IRS. Last year the same. This year I am having to NOT efile because you again aren’t including the form. Good thing the repayment ends this year. Not sure I want to use your software again.
Pros: Easy to prepare
Value
3
Response from HRBlockBy Eva, Social Media Team, March 6, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Chicago area
Verified Purchase:Yes
Been using it for years. Quite satisfied. But the constant pressure to upgrade to more services is quite annoying.
Pros: Maximizes refund, Easy to import documents
Cons: Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Asiya, Social Media Department, March 3, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: aj1974
from ct
Verified Purchase:Yes
state was not very good not accurate got better results going on state site.
Cons: Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Amy, Social Media Team, March 3, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock