Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(119,387 Reviews)
Rating breakdown 119,387 reviews
5 Stars
80,581
4 Stars
21,454
3 Stars
7,248
2 Stars
3,950
1 Star
6,154
85%of customers recommend this product.
(
35,097 out of
41,405)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from Cleveland
Verified Purchase:Yes
Have been using HR Block for 7 or 8 years, always better than other products
Pros: Easy to prepare
Cons: Time consuming
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 3, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: FrankHS
Verified Purchase:Yes
Program worked well for the second year in a row. My return is fairly simple but I do have some 1099-Rs, DIVs and INTs. I went through it line by line about 5 times and finally figured it out. Both federal return and NJ state return were accepted, the NJ return taking a little over a day, the federal return within a couple of hours.
A plus that the program can use the information from the previous year's program and can go directly to some financial sites (for instance Vanguard) to obtain the numbers.
Some instructions were not entirely clear, which is to be expected. But you should work hard to make the program easy to understand and require as few clicks as possible. Give more detailed information in the Help boxes.
Response from HRBlockBy Tra, Social Media Department, March 3, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
Great value for whole family with multiple returns
on March 3, 2025
Posted by: Jcargill
from Ohio
Verified Purchase:Yes
This my goto software for me and family. I have used since it was called taxcut. Best value. Please continue the download desktop version as this is preferable.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, March 3, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Agent was very nice and helpful. Previded with with assistence I needed and emailied me the correct correct and program that previously ordered.
Pros: Easy to prepare
Value
4
Response from HRBlockBy Tra, Social Media Department, March 3, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Cincinnati, Ohio
Verified Purchase:Yes
Been using this software for over a decade and it usually makes doing my taxes very easy. Every once in a while, I get to something new and instead of telling me what to do, it tells me to read the official IRS Documents. But I bought this software so I would not have to do that, so those are the only two times I've felt slightly disappointed with this product. But even after that, I would highly recommend this product.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, March 3, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Panama City Beach, Florida
Verified Purchase:Yes
I've been using H&R Block Tax Cut for many years and love it.
Pros: Easy to prepare
Cons: Time consuming
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 3, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Fairfax, VA
Verified Purchase:Yes
I have used this software since 1998. It is a little clumsy, and the UI is not ideal, but once you figure it out it works well year after year. The price is very reasonable when on sale. Don't expect it to give you tax advice or explain the entries on all the forms as the help is pretty useless. If you understand the data you receive on all your 1099's and W2s etc., and where/how to enter the figures, then it does the math well, especially when you later discover you made a mistake and the changes cascade down the form and across other forms. The e-filing works well, but you have to pay to e-file the state form. I wish it allowed both bond premiums and bond accrued interest in a single entry.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, March 3, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
SOTWARE is excellent, easy to use. Used it for several years. I've used direct deposit of refund to bank many times, but this year it got rejected, even though I used same bank account.
No reason given, so now I have to wait for a check in the mail,
No reason given, so now I have to wait for a check in the mail,
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 3, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock