Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(119,387 Reviews)
Rating breakdown 119,387 reviews
5 Stars
80,581
4 Stars
21,454
3 Stars
7,248
2 Stars
3,950
1 Star
6,154
85%of customers recommend this product.
(
35,097 out of
41,405)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from Indian trail. Nc
Verified Purchase:Yes
Easy to install.. wish you would give better discount to those who are regular customers.
Pros: Easy to prepare
I would recommend this to a friend!
Value
2
Response from HRBlockBy Asiya, Social Media Department, March 3, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5
removes so much hassle from the tax filing process
on March 3, 2025
Posted by: Jenny8675309_
Verified Purchase:Yes
bought this years ago and every year since... program maintains data from one page to another...reduces self-induced errors. filing is fast because of accurate data transfer, automatic lookups (your agi etc), e-filing..
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, March 3, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: nicko33
from New Jersey
Verified Purchase:Yes
disappointed that software did not retrieve information from last years return
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, March 3, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Sjmr
Verified Purchase:Yes
The program is fine but I never was able to E File because it kept sending it back because the TIN numbers didn't match. Well, I never got a TIN number from the IRS this year. I did last year and the year before but have not been able to get one this year. I never told the program I did under Misc. I tried multiple times with the other numbers but it kept refusing. Won't use you next year.
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Eva, Social Media Team, March 6, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: MAFSR
from CT
Verified Purchase:Yes
I like the program and have been using it for years, but the only issue I have is that I file in mid February and updates never seem to take place until after I file? Always wondering if I am getting the maximum return…
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
3
Response from HRBlockBy Tra, Social Media Department, March 3, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Sewell, NJ
Verified Purchase:Yes
I’ve always used HRB and greatly satisfied. However this year I needed Form 704 for gift tax and you did not include it leaving me high & dry having to find it and completing it myself without HRB help at all. Very Poor to not include such a common needed form and having no assistance
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, March 3, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: bob spa
from Piedmont NC
Verified Purchase:Yes
I've used this software for over 10 years and it is great. Figures everything correctly and its very easy to file. No negatives, highly recommend. especially vs. other programs available.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, March 3, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Tax filing at home1
Verified Purchase:Yes
The H&R block software was very easy to use. The guide is nice. Printing forms, reviewing forms, and electronic submission easy.
Response from HRBlockBy Amy, Social Media Team, March 3, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Response from HRBlockBy Tra, Social Media Department, March 3, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock