Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(119,159 Reviews)
Rating breakdown 119,159 reviews
5 Stars
80,432
4 Stars
21,410
3 Stars
7,225
2 Stars
3,943
1 Star
6,149
85%of customers recommend this product.
(
34,948 out of
41,238)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Barb 82
Verified Purchase:Yes
Was so happy to learn how the 5 free filings were computed
Response from HRBlockBy Amy, Social Media Team, March 4, 2025
Thank you for your kind words! We're thrilled to hear that you had a great experience at H&R Block. Your satisfaction is our top priority, and we're grateful for your feedback. We look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Customer Rating
5
Worked great on older MAC computer unlike turbo TX
on March 3, 2025
Posted by: elderly lady
from Spokane WA
Verified Purchase:Yes
Program was easy to use. I had to figure out how to delete a form that I did not need. This was a disadvantage when I was completing the forms for investment income. Review would not accept my taxes until I removed the unnecessary form. Taxes were completed in less that 2 hours. Program highlight was the auto fill from previous Turbo Tax program.
Pros: Easy to prepare, Fast
Value
5
Response from HRBlockBy Amy, Social Media Team, March 4, 2025
Thank you for your kind words! We're thrilled to hear that you had a great experience at H&R Block. Your satisfaction is our top priority, and we're grateful for your feedback. We look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Posted by: AtulB
from Missouri City, Texas
Verified Purchase:Yes
Good price and quality product, very easy to use, liked the features like ability to scan or enter manually or step by step guidance to enter various forms
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, March 4, 2025
Thank you for your kind words! We're thrilled to hear that you had a great experience at H&R Block. Your satisfaction is our top priority, and we're grateful for your feedback. We look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Posted by: HSB77
Verified Purchase:Yes
The software was easy to download & use.
No problems with filing my taxes.
No problems with filing my taxes.
Response from HRBlockBy Eva, Social Media Team, March 4, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Battlefield, MO
Verified Purchase:Yes
I am on automatic renewal and you did charge me for it in November and said I would get the code soon. I never got code and took me parts of two days to get it downloaded. The first day I called the number for help and all I could get was a recording and they kept saying the same thing over and over as I wanted to talk to a person, not something that couldn't help me. They hung up on me. I did get hold on another number but it was soft ware team and they were very nice and said that wasn't who I needed to talk to and transferred me to another person and they did get me where I could get on. I had to set up a different account as it kept coming up that they couldn't find my account. So I think I have an account but I got my taxes done and sent on their way. I hope I don't have any questions from my taxes as I don't have a clue who to get hold of.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Amy, Social Media Team, March 4, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Grammy012
from Central texas
Verified Purchase:Yes
Easy to use. Appreciate the multiple returns that can be done
Pros: Easy to prepare
Value
3
Response from HRBlockBy Amy, Social Media Team, March 4, 2025
Thank you for taking the time to rate your experience with us! Your high rating means a lot to us, and we're grateful for your business. We look forward to serving you again next tax season!
Written by a customer while visiting HRBlock
Posted by: CG Wi
from Wisconsin
Verified Purchase:Yes
Easy to use tax program. Will purchase the Deluxe and State version again.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Amy, Social Media Team, March 4, 2025
Thank you for taking the time to rate your experience with us! Your high rating means a lot to us, and we're grateful for your business. We look forward to serving you again next tax season!
Written by a customer while visiting HRBlock
Ratings-Only Reviews
Based on the average of (83,224) ratings-only reviews
Overall Customer Rating
4.5
Would recommend? Yes
(
7,465 out of
8,126)
Value
4.5