Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Average customer rating
4.4
(130,384 Reviews)
Rating breakdown 130,384 reviews
5 Stars
86,917
4 Stars
24,024
3 Stars
8,405
2 Stars
4,444
1 Star
6,594
85%of customers recommend this product.
(
41,661 out of
48,891)
Customer Reviews for H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Customer Rating
2
I should have stuck with Basic
on March 3, 2025
Posted by: Artisfrustrated
from Overland Park, KS
Things were going fine until I got to the part about excess accumulations. The program tried to indicate that I had them. I didn't. The directions for that section were non-existent and going to the help section and the website for help was a waste of time. This program did not seem as user friendly as the Basic one was in the past.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Amy, Social Media Team, March 3, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Pacific Northwest
Verified Purchase:Yes
I have used HR Block software for many years. It has always performed well. For my tax needs, their software has always asked the necessary questions and insured an accurate tax return. When I have had unusual income or deductions, the software has alerted me to double check my entries. I appreciate the alerts and find them useful. I will continue using this product.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, March 3, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: MCEHow
from Dayton OH
Verified Purchase:Yes
Easy to use. Walks you through the whole process with ease. The help and explanations are great! Have used this same software for years!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 4, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: J402
from California Central Coast
Verified Purchase:Yes
I’ve used H&R Block tax software for years now. Taking a standard deduction and inputting previous year data make filing my taxes quick and easy. I’m very grateful this product.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Value
4
Response from HRBlockBy Kira, Social Media Team, March 4, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Lowell, AR
Verified Purchase:Yes
I have been using H&R Block tax software for about 20 years. I makes doing taxes understandable and is a great tool at the end of the year to see how close you are to shifting tax brackets. This allows one to take advantage of shifting IRA's over to ROTH IRA's and containing the tax bill now and in the future.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 4, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from TN
Verified Purchase:Yes
I have been using this software for years, and obviously I am very pleased with it. It makes filing easy and asks all the questions necessary to insure paying minimum taxes. I will continue to use it in the future.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Kira, Social Media Team, March 4, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Scott622
from Michigan
Verified Purchase:Yes
I have used H&R Block software for many years with no issues. This year I have multiple issues. The online chat feature is really of no use. I spoke with 3 different people and no one was able to fix the issue.
Pros: Easy to import documents
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Amy, Social Media Team, March 3, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Not a fan of tax prep
from Salt Lake City, UT
Verified Purchase:Yes
Works pretty well with exceptions of occasional glitches that cause the program to not move forward. You can go back but not forward when this happens.
Pros: Easy to prepare, Easy to import documents, Fast
Value
4
Response from HRBlockBy Joy, Social Media Department, March 3, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock