Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(119,387 Reviews)
Rating breakdown 119,387 reviews
5 Stars
80,581
4 Stars
21,454
3 Stars
7,248
2 Stars
3,950
1 Star
6,154
85%of customers recommend this product.
(
35,097 out of
41,405)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Doc Brown returns
from Missouri
Verified Purchase:Yes
I’ve used H&R Bloch software for my taxes for the last several years. There has not been much improvement in the user interface during that time. It still looks and feel like a DOS program written in the 90s.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Eva, Social Media Team, March 4, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Customer Rating
5
Satisfied but wish we could do more than 5 returns
on March 3, 2025
Posted by: Anonymous
from Ft. Lauderdale, FL
Verified Purchase:Yes
I bought one month ago and happy I did. Wish I could do more than 5 returns on one software as I prepare 8 family members taxes.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Asiya, Social Media Department, March 3, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Bob W 35
Verified Purchase:Yes
6 years of using the program. Never had a problem. Integrates well with Quicken.
Response from HRBlockBy Asiya, Social Media Department, March 3, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Cal L
Verified Purchase:Yes
Product is great once you understand how to use it.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Amy, Social Media Team, March 3, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Rdwrsq
Verified Purchase:Yes
Too expensive! If you want me to buy next year's version, lower your prices.
Response from HRBlockBy Amy, Social Media Team, March 3, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: PhilipR42
from Parma, OH
Verified Purchase:Yes
I have always trusted this product to make my federal filing accurate and simple.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 3, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: IrrelevantUser
Verified Purchase:Yes
Does the job well. Takes longer than necessary, but likely catches more and different special cases that apply to other people.
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, March 3, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2
I should have stuck with Basic
on March 3, 2025
Posted by: Artisfrustrated
from Overland Park, KS
Things were going fine until I got to the part about excess accumulations. The program tried to indicate that I had them. I didn't. The directions for that section were non-existent and going to the help section and the website for help was a waste of time. This program did not seem as user friendly as the Basic one was in the past.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Amy, Social Media Team, March 3, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock