Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(119,387 Reviews)
Rating breakdown 119,387 reviews
5 Stars
80,581
4 Stars
21,454
3 Stars
7,248
2 Stars
3,950
1 Star
6,154
85%of customers recommend this product.
(
35,097 out of
41,405)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from Millstadt, IL
Verified Purchase:Yes
We have been using this software since 2016. It makes the chore of doing taxes so easy.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 3, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Wisconsin
Verified Purchase:Yes
I have been using HAndR block for the last 10 years and it never disappointed me.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 3, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Everyman1
from Texas
Verified Purchase:Yes
I have used this software for many years. Pros-easy of installation and and usage. Cons-the final check list won't let you finish and move on if it find something it thinks is an error even if it isn't. For example, if it thinks there should be a number amount in a box (and there is no number to enter) it won't let you go forward. Also the section dealing with oil royalties is poorly designed and won't allow the process to proceed, even after I properly entered the data. I had to find a workaround. Overall I will continue to use it because it is cheaper than Turbotax.
Pros: Easy to prepare, Easy to import documents
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Amy, Social Media Team, March 3, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: numberguy77
from Spring Lake, MI
Verified Purchase:Yes
I've used your software for over 20 years and this year I am finding that you have an error on RMD withdrawals. It is saying that I have an RMD penalty and I do not. I Googled it and many others are running into the same issue that I am finding, yet you have not come out with a correction for it in your software. I had to do a workaround in order to file taxes correctly.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Response from HRBlockBy Amy, Social Media Team, March 3, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Cleveland, OH
Verified Purchase:Yes
Great software, easy to use. The step by step made the whole process very easy. Best diy investment I have purchased in a while.
Pros: Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 3, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Db07
from Buffalo. Ny
Verified Purchase:Yes
Very easy to use!
Will keep using in the future :)
Will keep using in the future :)
Pros: Fast
Value
5
Response from HRBlockBy Amy, Social Media Team, March 3, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: USSTA
from Ohio
Verified Purchase:Yes
I buy in Nov when offered the pre-release sale. I prefer the version to run locally on my pc. This sw makes doing it taxes easy
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 3, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: boives10
Verified Purchase:Yes
I had problems downloading from my Merrill Lynch account
I have multiple rental units, it should be possible to enter one 1099 and link each unit
I have multiple rental units, it should be possible to enter one 1099 and link each unit
Pros: Maximizes refund
Cons: Hard to import documents
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 3, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock