Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(119,387 Reviews)
Rating breakdown 119,387 reviews
5 Stars
80,581
4 Stars
21,454
3 Stars
7,248
2 Stars
3,950
1 Star
6,154
85%of customers recommend this product.
(
35,097 out of
41,405)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from Fort Lauderdale, FL
Verified Purchase:Yes
I have used H&R Block Deluxe Tax Software for over 10 years. I love the program. It is easy to use and is not filled with tax jargon like many of the tax programs. It asked simple questions and fills in the forms according to your answers. However, this year it was not quite as easy to use and it had crazy disclaimers attached to the program. For example, it asks me to approve my information being shared with accountants in the Philippians! What is that all about? Can we not keep US tax information in house and secure within the USA? I think my lower rating this is based more on the "tone" of the program than on the program itself that worked fine. The "tone" of the program felt like the tone a company uses when they are undergoing change. Charge like "we are done with this program" or "Turbo Tax is better". I do not know if any of that is true, but taxes are stressful enough without all the extra baggage of knowing that Block can
not service their tax clients in the USA without sending all my tax info worldwide and opening my taxes up to the entire internet. Please bring it home and make Block a USA tax program to service USA tax filing.
not service their tax clients in the USA without sending all my tax info worldwide and opening my taxes up to the entire internet. Please bring it home and make Block a USA tax program to service USA tax filing.
Pros: Easy to prepare
Value
3
Response from HRBlockBy Joy, Social Media Department, March 3, 2025
Hello, we appreciate you taking the time to provide feedback about your recent visit. We're sorry that your experience with us did not meet your expectations. Your satisfaction is important to us, and we'd like the chance to make things right. Please get in touch with our support team at 1-800-472-5625 so we can better understand your concerns and improve our service.
Written by a customer while visiting HRBlock
Posted by: Fairley
from NC
Verified Purchase:Yes
My taxes are not too complicated, so I gathered my info started a return and was essentially ready to file in about an hour. Great service
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 3, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: RWM1950
from Michigan
Verified Purchase:Yes
This tax software is what I have used for over a decade…easy carryover from the previous year and gives me the best deductions for a retiree on Medicare
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 3, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: The Sloth
from Minnesota
Verified Purchase:Yes
The problem with asking for a rating of tax software is you need a basis of comparison. I've used yours for 20 years. Are you asking me to also buy another product and see if it imports better or give a different result?
Response from HRBlockBy Joy, Social Media Department, March 3, 2025
Hi, thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Dball
from Kingston TN
Verified Purchase:Yes
Excellent software didn’t need to upgrade computer system to use and was pleased with the tax software.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, March 3, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: rj1972
from Oklahoma
Verified Purchase:Yes
I have used this product for many years. It's excellence is what keeps me coming back. It is easy to use and well worth the cost.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, March 3, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Tommyboy1202
from Shelby Michigan
Verified Purchase:Yes
User for 20 years. No need to shop around. Love the product, and it works very well.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Amy, Social Media Team, March 3, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Jaymy69
from Fort Wayne, IN
Verified Purchase:Yes
A-ccurate
E-asy
I-nformative
O-rganized
U-ser-friendly
E-asy
I-nformative
O-rganized
U-ser-friendly
We enjoy using HR Block tax for our entire family, which now includes working teens. It’s is easy to follow and has helped us to begin teaching them to do their own taxes when they are adults.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 3, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock