Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(119,594 Reviews)
Rating breakdown 119,594 reviews
5 Stars
80,719
4 Stars
21,498
3 Stars
7,265
2 Stars
3,955
1 Star
6,157
85%of customers recommend this product.
(
35,217 out of
41,534)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: irishjim
Verified Purchase:Yes
I have bought this software for a number of years now and always have good luck with it.
Response from HRBlockBy Tra, Social Media Department, March 3, 2025
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Elkins, AR
Verified Purchase:Yes
Been using H&R Block software for the last several returns. Switched from TaxCut which got too expensive. Although Block seems to keep going up up up.
Pros: Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Joy, Social Media Department, March 3, 2025
Hello, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I've been using the H&R Block software for ten years and I am totally satisfied with the performance and accuracy of the product.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, March 3, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Sout Jersey
Verified Purchase:Yes
Purchased Deluxe w/ state. Even though MY INVESTMENT INSTITUTION offers a tax service for free.
There were a couple challenges, but I worked it out. All Good.
There were a couple challenges, but I worked it out. All Good.
Pros: Easy to prepare, Maximizes refund
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 3, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Hudson, FL
Verified Purchase:Yes
I've been a customer for several years and continue to be very pleased with how it helps me with my tax returns.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 3, 2025
Dear Mark, thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: VickiP1022
from Oregon
Verified Purchase:Yes
I don't understand why I am being charged to file my Oregon return when Oregon has free-file as of this year.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, March 3, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
2
Previous years were good. Not so much this year.
on March 2, 2025
Posted by: Jeff123456789
from Arkansas
Lots of confusing directions forcing reviews and corrections of stuff without explanation and trip after trip through the whole federal return over and over and over until I would finally accept it. No clue as to it's accuracy after that. I would be surprised if it is accurate. This was primarily in the capital gains/losses/interest/investment area with a 1099. Clear as mud asking for answers with no clues about where to find them. You have to remember, most of us look at this stuff once a year because we are forced to do so. Lots of errors while importing old returns, lots of meaningless failures while trying to efile. The last few years were easy and clear to use. This year's software stinks. The complexity of my income sources has not changed at all, so I would conclude that the software is, at best, buggy.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Amy, Social Media Team, March 3, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: eeep
Verified Purchase:Yes
Used it on PC for years and was satisfied. Not compatible with a Mac. If I quit the program very hard to open it again. Used to have a menu option to do updates, spent forever trying to find where to input my estimated tax payments….
Response from HRBlockBy Amy, Social Media Team, March 3, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock