Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Average customer rating
4.4
(130,381 Reviews)
Rating breakdown 130,381 reviews
5 Stars
86,915
4 Stars
24,023
3 Stars
8,405
2 Stars
4,444
1 Star
6,594
85%of customers recommend this product.
(
41,659 out of
48,889)
Customer Reviews for H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Posted by: Product Discounts
Verified Purchase:Yes
Software is great. The only reason not giving a five star rating is I believe that discounts should be given to repeating customers. I find cheaper prices on 3rd party websites.
Response from HRBlockBy Asiya, Social Media Department, March 3, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Florida panhandle
Verified Purchase:Yes
Been a customer for many years. Easy to use. Will continue in the future.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, March 3, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Harbob
from United States
Verified Purchase:Yes
I bought your software because of ease to use your provided to us.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, March 3, 2025
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
4
Used several years successfully for simple returns
on March 2, 2025
Posted by: Son_of_Elvis
from Raleigh
Verified Purchase:Yes
Occasionally there is a hitch. For 2024 it would not allow entry of my state code in the 1099-R, even though the Accuracy Review flagged the blank state code as an error. What to do?
No, I would not recommend this to a friend.
Response from HRBlockBy Joy, Social Media Department, March 3, 2025
Thank you for sharing your positive feedback with us! We're glad to hear that you had a good experience overall. Your feedback is valuable to us as we continuously strive to improve our services. If there's anything we can do to enhance your experience and earn that extra star, please let us know in your customer satisfaction survey. We appreciate your business and look forward to exceeding your expectations in the future!
Written by a customer while visiting HRBlock
Posted by: User1012
Verified Purchase:Yes
I have been using H&R Block software to do my taxes since 2010. I have noticed over the last 2-3 years your software is getting "buggy". In previous years I have had the program crash while I am working on it. This year it would not open it from the icon on my desktop. I tried reinstalling it but that did not help. I had to go into the file system and double click the .T24 file to open the program. So you do better in this area.
Response from HRBlockBy Amy, Social Media Team, March 3, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: M3JJ
Verified Purchase:Yes
Happy with the purchase and the price. I would personally prefer a manual option. I have a simple return and just need to enter several 1099s and we’re done.
Response from HRBlockBy Asiya, Social Media Department, March 3, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from MN
Verified Purchase:Yes
I found several bugs in the software. And I don’t believe we should have to pay to efile the state returns.
Cons: Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Amy, Social Media Team, March 3, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Portsmouth, VA
Verified Purchase:Yes
I get this every year and am able to file early and get my return well in advance of those who wait.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, March 3, 2025
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock