Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Average customer rating
4.4
(130,381 Reviews)
Rating breakdown 130,381 reviews
5 Stars
86,915
4 Stars
24,023
3 Stars
8,405
2 Stars
4,444
1 Star
6,594
85%of customers recommend this product.
(
41,659 out of
48,889)
Customer Reviews for H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Posted by: Chuck 77
from Winfield il
Verified Purchase:Yes
Not the easiest to deal with 1099B forms. Couldn’t find interview topic and instructions were not clear.
Cons: Time consuming, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Joy, Social Media Department, March 3, 2025
Thank you for sharing your positive feedback with us! We're glad to hear that you had a good experience overall. Your feedback is valuable to us as we continuously strive to improve our services. If there's anything we can do to enhance your experience and earn that extra star, please let us know in your customer satisfaction survey. We appreciate your business and look forward to exceeding your expectations in the future!
Written by a customer while visiting HRBlock
Posted by: vicjustbegun
from Brooklyn, NY
Verified Purchase:Yes
Not an accountant but this was simple and quick to use
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 2, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: rpahule
from Hibbing, MN
Verified Purchase:Yes
I purchased the software in December and then it went on sale in January, so I missed out on the sale price.
The software was easy enough to use, but it not very simple nor did it give me confidence that I felt I got the most tax efficient deductions for me.
I will try Inuits program next year.
The software was easy enough to use, but it not very simple nor did it give me confidence that I felt I got the most tax efficient deductions for me.
I will try Inuits program next year.
Pros: Easy to import documents
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Amy, Social Media Team, March 4, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Jim M1
Verified Purchase:Yes
The software contained most of the forms I needed for interests, dividends, stock sales, & retirement income, except form 8949, which I needed.
Response from HRBlockBy Joy, Social Media Department, March 3, 2025
Thank you for sharing your positive feedback with us! We're glad to hear that you had a good experience overall. Your feedback is valuable to us as we continuously strive to improve our services. If there's anything we can do to enhance your experience and earn that extra star, please let us know in your customer satisfaction survey. We appreciate your business and look forward to exceeding your expectations in the future!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Wichita, Kansas
Verified Purchase:Yes
I have been using it for over 25 years. That should tell you my feelings about this product.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Tra, Social Media Department, March 3, 2025
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: DocL
Verified Purchase:Yes
Love this program! Have used it for many years, always easy to use and accurate.
Response from HRBlockBy Eva, Social Media Team, March 4, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Susan72
Verified Purchase:Yes
I’ve used this software for many years. I stick with Block because I find it easy to navigate, and to import my previous information. Once it’s imported, it’s just a matter of plugging in this year’s numbers.
I would recommend this to a friend!
Value
1
Response from HRBlockBy Eva, Social Media Team, March 4, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: JCK2 Jr
from ME
Verified Purchase:Yes
After installing the program I encountered an update error. after working through this I started my return. everything worked as it should until I got to the state E deposit screen. no matter what I did I got an error message. Routing number does not match. I uninstalled the program and reinstalled. this did not fix the error. I checked the box to use the same info for the federal return. Error kept coming. I endid up filing federal return only and E filing on the state website.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Abbie, Social Media Department, March 4, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock