Customer Reviews for H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Customer Rating
5
Another easy tax return
on March 2, 2025
Posted by: PC6789
from Minneapolis, MN
This is now my 6th year of using the H&R Block tax software. No problems at all with using it and promptly filing my returns online. Had my state & federal refunds in my bank account a week later! Thanks for designing such a good product!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 2, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
It was accurate and easy to use except for one thing. The IRS PIN code is easily confused with the code you ask for. I had to resubmit my rejected return twice before I remembered. You should add guiding language of that special code and make the link to it more obvious than the almost hidden line that exists now. Also, each resubmission triggers another charge to my credit card that took time for you to correct. Why not have a button to signal a resubmission of a rejected return instead?
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 3, 2025
Thank you for sharing your positive feedback with us! We're glad to hear that you had a good experience overall. Your feedback is valuable to us as we continuously strive to improve our services. If there's anything we can do to enhance your experience and earn that extra star, please let us know in your customer satisfaction survey. We appreciate your business and look forward to exceeding your expectations in the future!
I have used this software for many years and will continue
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, March 4, 2025
Thank you for your kind words! We're thrilled to hear that you had a great experience at H&R Block. Your satisfaction is our top priority, and we're grateful for your feedback. We look forward to serving you again in the future!
I have been using the H&R Block tax software for years. The program does the "heavy lifting."
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 2, 2025
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Very easy to use. A couple of the dividend sources did not transfer quite as seamlessly as they did with this year’s version compared to last year’s.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, March 2, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
I have used H&R Block software for almost 18 years. It is easy to use and work great.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, March 3, 2025
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
This was a good product. I used Turbo Tax for many years and this was just as good.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, March 3, 2025
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.