Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(118,922 Reviews)
Rating breakdown 118,922 reviews
5 Stars
80,282
4 Stars
21,354
3 Stars
7,205
2 Stars
3,938
1 Star
6,143
85%of customers recommend this product.
(
34,813 out of
41,084)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from Ct
Verified Purchase:Yes
Easily used with minimal issues. User friendly interviews.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Joy, Social Media Department, March 3, 2025
Hello, thank you for sharing your experience with us! We're grateful for your positive feedback and your business. We strive for excellence and aim to provide every customer with a 5-star experience. If there's anything we can do to improve and ensure your next visit meets your expectations, please let us know in your customer satisfaction survey. Your feedback is important to us, and we appreciate the opportunity to serve you better.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from California
Verified Purchase:Yes
I have used your software for over 20 years and will continue to use it in the future because it is the BEST.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, March 3, 2025
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Lmc888
Verified Purchase:Yes
This is great tax software and I would not use any
Response from HRBlockBy Tra, Social Media Department, March 3, 2025
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Triboro
from NJ
Verified Purchase:Yes
Not as easy as Turbo Tax. Had some areas that gave no explanation. Also had a hard time just saving as a PDF. Didn’t allow State efile for some reason. Had to mail.
Cons: Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Andrea, Social Media Team, March 3, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
3
So so. Missouri Cover page gives wrong address.
on March 1, 2025
Posted by: weissGuy
from St Louis
Been using this software for over 20 years. A few things are a bit clumsy or not so clear, especially anything that is not real common. I found on doing the Missouri state taxes the cover sheet that tells you what to send and print, gives incorrect information. The mail to address is wrong if you are getting a refund and it told me to attach a copy of the MO-A MINI-WORKSHEET which is not available to be printed from what I can find. Hopefully nothing else is incorrect that is important. Every year I swear the next year I'll try TurboTax to compare, but haven't yet because I'm too cheap. On the good side, I haven't been audited... yet. jinx jinx
Pros: Easy to import documents
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Amy, Social Media Team, March 3, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: LLL l
Verified Purchase:Yes
I'm in my contacts easy to use when using it for a while but I can't cancel auto renew. I want to use the free version but I have to call to cancel I can't just cancel online annoying
Pros: Easy to prepare
No, I would not recommend this to a friend.
Response from HRBlockBy Amy, Social Media Team, March 3, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: SkysPa
from Colorado
Verified Purchase:Yes
I am a long time user. The automated carryover from the prior year is especially helpful.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Amy, Social Media Team, March 3, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Art Corliss
from Laconia, NH
Verified Purchase:Yes
I have been using this program for many many years. Lately there is a very significant error which aborts the program. Never choice to "Select Alternate File Location". It does not work and hasn't for a couple of years now.
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Amy, Social Media Team, March 3, 2025
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock