Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(118,922 Reviews)
Rating breakdown 118,922 reviews
5 Stars
80,282
4 Stars
21,354
3 Stars
7,205
2 Stars
3,938
1 Star
6,143
85%of customers recommend this product.
(
34,813 out of
41,084)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Customer Rating
1
Manageable - Could be better
on March 1, 2025
Posted by: annoyed123456789
This program is manageable for federal and state. In the past I have used TurboTax. I wish I had again. At least when I buy that one, I get a free state filing and the paperwork I need to mail my city taxes. Using this, I had to pay for state taxes and there was no option to do my city taxes. Now I'm stressed out figuring out how to file those.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Andrea, Social Media Team, March 3, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
4
Same old interface. No improvements for decades.
on March 1, 2025
Posted by: LeeMW337
from SC
Verified Purchase:Yes
Does the usual good job. Still kinda clunky and esotic in some questions where standard language would have worked better.
Extra filing fee for state feels like a rip-off.
Extra filing fee for state feels like a rip-off.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, March 3, 2025
Hi, thank you for your feedback! We're happy to hear that you had a positive experience with us. Your satisfaction is important to us, and we're committed to addressing any concerns to ensure you have a 5-star experience. If there's anything specific we can do to improve, please provide feedback in your customer satisfaction survey. We appreciate your business and value your input!
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to Use
on March 1, 2025
Posted by: VegasRich
from Las Vegas, NV
I have been using this H&R Block tax program for many, many years (at least 12-15 years). It's pretty easy to use if you read and follow the instructions. Have never had any issues with filling it out and e-filing returns. Intend to keep using it. For the price its hard to beat.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, March 3, 2025
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Wlm25
Verified Purchase:Yes
I've been using H&R block downloads for over 15 years always a breeze to use.
Response from HRBlockBy Tra, Social Media Department, March 3, 2025
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: MikeRt1
from PA
Verified Purchase:Yes
We have used this software for many years. It is very user friendly, just answer the questions.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, March 3, 2025
Hello, thank you for sharing your experience with us! We're grateful for your positive feedback and your business. We strive for excellence and aim to provide every customer with a 5-star experience. If there's anything we can do to improve and ensure your next visit meets your expectations, please let us know in your customer satisfaction survey. Your feedback is important to us, and we appreciate the opportunity to serve you better.
Written by a customer while visiting HRBlock
Posted by: Swen21
from Stevens Point, WI
Verified Purchase:Yes
I’ve been using H&R Block for many, many years. Love this program and will never change. I had an issue downloading the program one year and they were extremely helpful getting this downloaded for me. I attempted to download on a Mac and it wouldn’t download. I purchased a new computer and they assisted me in getting it on the new computer without an additional charge.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, March 3, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2
Main Issue is have to click every stock sale
on March 1, 2025
Posted by: Issue Checking Stock Sale
from FL
Main Issue is have to click several times for every stock sale
In list just show Amount Sold, Cost, and Net Gain/Loss and have a box to check, then select all when done.
Do not make us click through ~2~4 screens for every sale.
In list just show Amount Sold, Cost, and Net Gain/Loss and have a box to check, then select all when done.
Do not make us click through ~2~4 screens for every sale.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Andrea, Social Media Team, March 3, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Delray Beach
Verified Purchase:Yes
Doing this every year makes sense. I upload all the basic data, and fill in the new data blanks. Everything was fast and by the numbers.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, March 3, 2025
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock