The software is way over priced for essentially being the same product year after year. I understand tax laws change, but the cost of that knowledge and the skills to program the amendments appear to be out of sorts. I will probably go to the free government federal and free government state portals next year after buying this product for over 20 years.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Andrea, Social Media Team, March 3, 2025
Thank you for taking the time to express your concerns about the cost of our services. We understand that affordability is crucial, and we aim to offer competitive pricing while delivering top-notch service. Your feedback is valuable in helping us assess and adjust our pricing structure to better meet the needs of our customers. If you have any further questions or would like to discuss pricing, please contact us at 1-800-472-5625. We're committed to finding solutions that work for you.
Easy to use at a good price, although i believe it should be free. I would like to see multiple states available when buying the federal plus state. Although I did purchase an additional state, it would have been cheaper to buy another copy of the whole program.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 3, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
If a person is taking a strander dediction, there should be an easier way to go through this form. Also, I entered a couple of entries on the Fed form which caused an error. I doubled check the numbers and they were correct. (Fed & state emplyor ID number) Thanks
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, March 3, 2025
Thank you for your positive review! We're delighted to hear that you had a good experience with us. Your satisfaction is our top priority, and we're here to help in any way we can. If there's anything else we can assist you with or if you have any suggestions for improvement, please let us know in your customer satisfaction survey. We appreciate your business and look forward to serving you again soon!
I have been using HRBlocks Deluxe with State software for many years and am quite happy with its ease of use. Unfortunately, I tried HRBlocks online program first and did not have the same success. I abandoned it in the end because it wouldn't let me see the completed forms until I paid. I was also surprised and dismayed that the final price would be much more than if I had ordered my normal Deluxe software. I hope that you do not discontinue the regular HRBlock Deluxe with State package in place of the online version
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, March 3, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!