Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(118,719 Reviews)
Rating breakdown 118,719 reviews
5 Stars
80,140
4 Stars
21,315
3 Stars
7,191
2 Stars
3,936
1 Star
6,137
85%of customers recommend this product.
(
34,681 out of
40,941)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Wlm25
Verified Purchase:Yes
I've been using H&R block downloads for over 15 years always a breeze to use.
Response from HRBlockBy Tra, Social Media Department, March 3, 2025
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: MikeRt1
from PA
Verified Purchase:Yes
We have used this software for many years. It is very user friendly, just answer the questions.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, March 3, 2025
Hello, thank you for sharing your experience with us! We're grateful for your positive feedback and your business. We strive for excellence and aim to provide every customer with a 5-star experience. If there's anything we can do to improve and ensure your next visit meets your expectations, please let us know in your customer satisfaction survey. Your feedback is important to us, and we appreciate the opportunity to serve you better.
Written by a customer while visiting HRBlock
Posted by: Swen21
from Stevens Point, WI
Verified Purchase:Yes
I’ve been using H&R Block for many, many years. Love this program and will never change. I had an issue downloading the program one year and they were extremely helpful getting this downloaded for me. I attempted to download on a Mac and it wouldn’t download. I purchased a new computer and they assisted me in getting it on the new computer without an additional charge.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, March 3, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2
Main Issue is have to click every stock sale
on March 1, 2025
Posted by: Issue Checking Stock Sale
from FL
Main Issue is have to click several times for every stock sale
In list just show Amount Sold, Cost, and Net Gain/Loss and have a box to check, then select all when done.
Do not make us click through ~2~4 screens for every sale.
In list just show Amount Sold, Cost, and Net Gain/Loss and have a box to check, then select all when done.
Do not make us click through ~2~4 screens for every sale.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Andrea, Social Media Team, March 3, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Delray Beach
Verified Purchase:Yes
Doing this every year makes sense. I upload all the basic data, and fill in the new data blanks. Everything was fast and by the numbers.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, March 3, 2025
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Ct
Verified Purchase:Yes
Easily used with minimal issues. User friendly interviews.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Joy, Social Media Department, March 3, 2025
Hello, thank you for sharing your experience with us! We're grateful for your positive feedback and your business. We strive for excellence and aim to provide every customer with a 5-star experience. If there's anything we can do to improve and ensure your next visit meets your expectations, please let us know in your customer satisfaction survey. Your feedback is important to us, and we appreciate the opportunity to serve you better.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from California
Verified Purchase:Yes
I have used your software for over 20 years and will continue to use it in the future because it is the BEST.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, March 3, 2025
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Lmc888
Verified Purchase:Yes
This is great tax software and I would not use any
Response from HRBlockBy Tra, Social Media Department, March 3, 2025
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock