Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(118,719 Reviews)
Rating breakdown 118,719 reviews
5 Stars
80,140
4 Stars
21,315
3 Stars
7,191
2 Stars
3,936
1 Star
6,137
85%of customers recommend this product.
(
34,681 out of
40,941)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: PKK52
from Winchester, MA
Verified Purchase:Yes
I have used this program since it started as Tax Cut! Very happy makes tax filing very simple!
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 3, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Marine69
from Damascus Md
Verified Purchase:Yes
Great product. Clear interview structure and questions.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 3, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Jack 77
from RIDGEFIELD CT
Verified Purchase:Yes
Have been using H&R software for about 10 years and this is the first time I don't know if it is accurate. I get to the data verification and it says I may need to overide a calculation. Tried to call for help and was unable to get through.
Pros: Easy to prepare, Fast
Value
5
Response from HRBlockBy Amy, Social Media Team, March 3, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: BEAR27
from Wisconsin
Verified Purchase:Yes
I have used H&R Block software for over 5 years. It is easy to use and handles all of my tax filing needs. We'll done H&R Block!
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 3, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: PCS_TX
from Sugar Land, Texas
Verified Purchase:Yes
Amazed at how easy it was. I had all my records assembled when I started, and I didn't have any stock sales to report. That said, I was able to compile my taxes and send to the IRS in just one evening's worth of work.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 3, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Nowyounowjack
from Kansas
Verified Purchase:Yes
I buy this every year and have so much fun and it makes everything so much easier and correct to complete.
Value
5
Response from HRBlockBy Tra, Social Media Department, March 3, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1
Manageable - Could be better
on March 1, 2025
Posted by: annoyed123456789
This program is manageable for federal and state. In the past I have used TurboTax. I wish I had again. At least when I buy that one, I get a free state filing and the paperwork I need to mail my city taxes. Using this, I had to pay for state taxes and there was no option to do my city taxes. Now I'm stressed out figuring out how to file those.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Andrea, Social Media Team, March 3, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
4
Same old interface. No improvements for decades.
on March 1, 2025
Posted by: LeeMW337
from SC
Verified Purchase:Yes
Does the usual good job. Still kinda clunky and esotic in some questions where standard language would have worked better.
Extra filing fee for state feels like a rip-off.
Extra filing fee for state feels like a rip-off.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, March 3, 2025
Hi, thank you for your feedback! We're happy to hear that you had a positive experience with us. Your satisfaction is important to us, and we're committed to addressing any concerns to ensure you have a 5-star experience. If there's anything specific we can do to improve, please provide feedback in your customer satisfaction survey. We appreciate your business and value your input!
Written by a customer while visiting HRBlock