Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Average customer rating
4.4
(130,381 Reviews)
Rating breakdown 130,381 reviews
5 Stars
86,915
4 Stars
24,023
3 Stars
8,405
2 Stars
4,444
1 Star
6,594
85%of customers recommend this product.
(
41,659 out of
48,889)
Customer Reviews for H&R Block - Tax Software Deluxe 2024 - Windows, Mac OS
Posted by: The Astronomy Dude
from Roanoke, VA
Verified Purchase:Yes
I have used this program for years. It seems to do well.
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
3
Response from HRBlockBy Asiya, Social Media Department, March 1, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: ched74928632
from Illinois
Verified Purchase:Yes
I've used this software for several years now. I had a question, called, and question was answered. I wish it was just a little cheaper to purchase & did not use state as too expensive.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Asiya, Social Media Department, March 1, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Wetumpka Alabama
Verified Purchase:Yes
Easy to use and transfer previous year information.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 1, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I always buy H&R Block Deluxe Tax Software solely for the purpose of checking my manually prepared documents and for final electronic filing. This year filling in the data was more problematic because the software instructions were not as clear as they should be. For example on health care premiums there are 3 values on my State forms and Block doesn't say which block to use. Secondly, it didn't save the data after the stated time frame nor upon completion so I had to re-enter ALL the data again. Lastly, it said I needed to update but upon attempting that it said I didn't need to update yet. These type things make you question the accuracy of the program.
Pros: Easy to import documents
Value
4
Response from HRBlockBy Asiya, Social Media Department, March 1, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Lancaster,PA
Verified Purchase:Yes
tax is OK, got me in trouble w/ my 2022 return. Don't like paying for state filing (Turbo tax is included)
Pros: Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Asiya, Social Media Department, March 1, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Duggie85
from Tampa FL
Verified Purchase:Yes
I have used H&R Block tax software for over 10 years without any problems.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 3, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Clinton Township, Michigan 48038
Verified Purchase:Yes
I've used HR Block tax software for over twenty year and find it to be user friendly and the info boxes have great information when I have a question.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 3, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: WINN0127
from Tigard , OR
Verified Purchase:Yes
2 problem in this software. I enter Sch K1, it does not generate form 7203(basis). I want to pull out the form and manual enter the number. it does not even have this form to pull. same problem on K1, ,my box 1 is negative , but my box 2 has big positive number, it has problem on box 11 (section 179) to enter, it should populate on Schedule E (p.2)column i. . I have to manual move the number to schedule E(p.2) column g. In order to get rid of error for e-filing. The final number is correct. but the place in Schedule E is incorrect
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, March 3, 2025
Hello, thank you for sharing your experience with us! We're grateful for your positive feedback and your business. We strive for excellence and aim to provide every customer with a 5-star experience. If there's anything we can do to improve and ensure your next visit meets your expectations, please let us know in your customer satisfaction survey. Your feedback is important to us, and we appreciate the opportunity to serve you better.
Written by a customer while visiting HRBlock