Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(120,657 Reviews)
Rating breakdown 120,657 reviews
5 Stars
81,411
4 Stars
21,725
3 Stars
7,342
2 Stars
3,993
1 Star
6,186
85%of customers recommend this product.
(
35,882 out of
42,261)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Customer Rating
3
Useful but not much help.
on February 27, 2019
Posted by: boofland
from MI
The help files for the product and especially the states are very lacking. One of the helps for MI form 4884 was actually wrong. It should have been calculated for eligibility by the program but left it up to the taxpayer and then gave the wrong advice.
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Flawless
on February 27, 2019
Posted by: Jeff53
from Georgia
Perfect function and accuracy. After 20+ years, no complaints.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Easily Done
on February 27, 2019
Posted by: therov
from Peoria, Illinois
As always, the compiling and completing of my tax returns were easy with this program. Keep up the good work.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Customer Rating
4
Deluxe 2018 Software
on February 27, 2019
Posted by: CTTS
from Suffolk, VA
I have used H&R Block for four years. This year I had problems when trying to transmit to IRS&State. I was told my file was ready to transmit, I put the information in for payment, tried to transmit and was told I could not file until an update was done. I did the update & as a result, I have 2 charges for filing the State return, and hope the State was NOT filed twice! A bit of a glitch, very frustrating and should be looked into.
Cons: Time consuming, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Customer Rating
5
The Best, Just Keeps Getting Better
on February 27, 2019
Posted by: Rog21
from Ramsey, Nj
I have used H&R for several years and keep returning to it. Very user friendly, but what I like most is the feeling of confidence l have knowing that the final result is accurate and complete.
Pros: Easy to prepare, Maximizes refund, Fast
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
overall OK but needs help
on February 27, 2019
Posted by: boilerman
There wasn't much for customer support on questions. I had to call a local HRB office and they helped even though they were not familiar with the software.
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Very Friendly Software
on February 27, 2019
Posted by: jwhee2
from Baton Rouge, Louisiana
I've used H & R Block for many years and it works fine. This year the activation code that came with the download didn't work and I had to call customer service . The representative had me going in two minutes. He was very knowledgeable and courteous.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
The software had everything I needed !
on February 27, 2019
Posted by: Tygershark727
from Treasure Island, Florida
It is so easy compared to what I used to go through !
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock