Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(118,922 Reviews)
Rating breakdown 118,922 reviews
5 Stars
80,282
4 Stars
21,354
3 Stars
7,205
2 Stars
3,938
1 Star
6,143
85%of customers recommend this product.
(
34,813 out of
41,084)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Perfect for Seniors
from DE
Verified Purchase:Yes
Easy to use. Asked all the right questions & it was very easy to find answers when I had a question about a form.
Pros: Easy to prepare, Easy to import documents, Fast
Value
5
Response from HRBlockBy Asiya, Social Media Department, February 28, 2025
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: gbgb444
from Richmond, VA
Verified Purchase:Yes
Product is good, if clunky, but I don't like that you have to pay extra to efile your state return.
Cons: Time consuming
Value
3
Response from HRBlockBy Abbie, Social Media Dept, March 1, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Vinbansal
from EDISON, NJ
Verified Purchase:Yes
The software so many bugs that ta preparation that is already a stressful chore became a nightmare. I am sorry to say this but I am not buy it again. You have lost me as a customer.
Cons: Hard to prepare, Hard to import documents
Value
3
Response from HRBlockBy Abbie, Social Media Dept, March 1, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Georgia
Verified Purchase:Yes
I’ve used the H&R Block tax software for many years. It’s relatively easy to use. I’ve never had a problem.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Asiya, Social Media Department, February 28, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: k Howard 57
Verified Purchase:Yes
A few glitches. I had to call for a new code to file mine when I purchased did not work. Would not let my use my checking account for my state refund had to select getting a check instead. Charged me 4 times for state filing
Response from HRBlockBy Corrina, Social Media Team, February 28, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
After switching from TurboTax, I haven't looked back.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, February 28, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Summerfield, FL
Verified Purchase:Yes
I have been using H&R Block software to complete and file my taxes for several years now. I am always able to purchase the current year at a reasonable price. The account I set up on first use allows the software to pre-populate much of the information from prior years. This saves a lot of time instead of re-typing it all in. I am confident that the software calculates the most advantageous return possible, and is free from errors. I appreciate how easy it is to e-file the return through the program, and get immediate feedback on filing status. I live in Florida so have not needed to use the State Return function.
Pros: Easy to prepare, Maximizes refund
Value
5
Response from HRBlockBy Asiya, Social Media Department, February 28, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Sailboat
from VA
Verified Purchase:Yes
Still takes a long time to fill out all the for.s.
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, February 28, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock