Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(118,719 Reviews)
Rating breakdown 118,719 reviews
5 Stars
80,140
4 Stars
21,315
3 Stars
7,191
2 Stars
3,936
1 Star
6,137
85%of customers recommend this product.
(
34,681 out of
40,941)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: rgc2024
from Virginia
Verified Purchase:Yes
I did my taxes at the end of January and efiled federal and had my refund in 21 days deposited to my bank.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, February 27, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Mechanicsville,Va
Verified Purchase:Yes
I use H&R Block software for my taxes every year and have always found it very useful in filling them with no problems.
Pros: Easy to prepare, Maximizes refund, Fast
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 28, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Yellowstone
from Iowa
Verified Purchase:Yes
This was the first year that I heavily used the down load function for 1099's. It really makes life easier.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 28, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: Pie2
from Indiana
Verified Purchase:Yes
I have used H&R Block software for 30 years and live the ease of use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Response from HRBlockBy Andrea, Social Media Team, February 28, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from M I, FL
Verified Purchase:Yes
I have been using H&R Block Deluxe 2024 Software now for several years and I am very happy I have done so.
Pros: Easy to prepare, Maximizes refund, Fast
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 28, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: Quick Refund
from TX
Verified Purchase:Yes
Taxes done right with ease. Love the friendly graphical user interface coupled with the step by step tax preparation guide, it's truly like having a professional tax expert by your side every step of the way.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 28, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: Lance80
Verified Purchase:Yes
Been using H&R since 2017 ; tried others before but this one's a keeper ..
Response from HRBlockBy Andrea, Social Media Team, February 28, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Customer Rating
1
Prone to errors, and support is not helpful
on February 27, 2025
Posted by: Anonymous
from Dallas tx
Verified Purchase:Yes
I am becoming afraid to use this software, as I always find some sort of error in it. Then when I call the help center, they try to tell me that it’s working as designed and say I need a tax professional, which is insulting.
A few years ago you double counted royalties reported on a 1099 – MISC as both royalties and miscellaneous income and tried to double tax. This year, you tried to assess an rmd-related penalty, although RMD‘s had clearly been taken within the tax year, as reported on the previous 1099 – R forms we entered
I am becoming afraid to use this product
A few years ago you double counted royalties reported on a 1099 – MISC as both royalties and miscellaneous income and tried to double tax. This year, you tried to assess an rmd-related penalty, although RMD‘s had clearly been taken within the tax year, as reported on the previous 1099 – R forms we entered
I am becoming afraid to use this product
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Eva, Social Media Team, February 27, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock