Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(118,719 Reviews)
Rating breakdown 118,719 reviews
5 Stars
80,140
4 Stars
21,315
3 Stars
7,191
2 Stars
3,936
1 Star
6,137
85%of customers recommend this product.
(
34,681 out of
40,941)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from Milwaukee, WI
Verified Purchase:Yes
GREAT interview process makes it easy to use. Also, fast and accurate. I like the final audit process for minor potential issues, such as zero state tax withholding on some income. Electronic filing makes life so very much easier! I knew within minutes (federal) and hours (state) that my tax returns were accepted. By February I'm done.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, February 27, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Don K
from Michigan
Verified Purchase:Yes
Have used H&R for the last 3 years. It works great for me.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, February 27, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Twenty-plus years of using H&R Block (formerly TaxCut) software. My experience with this product has always been one of 100% satisfaction. The product is easy to use, intuitive, and thorough.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 27, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Fairfield, CT
Verified Purchase:Yes
Have used this software for years and it is always easy and efficient!
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 27, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: jimroy88
Verified Purchase:Yes
I have used HR Block tax software for many years and it has always met my expectations. This year was no exception. I particularly like the features of being able to import large amounts of investment data, thus saving al lot of work , and bringing forward pertinent information from the prior year.
Response from HRBlockBy Sean, Social Media Team, February 27, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Tom, Oklahoma
Verified Purchase:Yes
I am retired, on a police pension, and my wife draws a small state employee's pension. I draw a small SS pension and my wife a larger one. Neither of us understands the technical language used in tax preparation and we both fear claiming something we're not entitled to, or failing to claim what we're owed. The 'what is this' feature doesn't always help.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Abbie, Social Media Dept, March 1, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: AZ PF
from Sierra Vista, AZ
Verified Purchase:Yes
I have used H&R Block software for years and getting returns done swiftly as soon as I have received all my input data. After submitting my return to the IRS electronically it normal take about a week or ten days to get my federal and state return deposited in my account. I give it 4 stars in that I would think that the advertised program price should include the state return done electronically.
Pros: Easy to prepare, Fast
Value
4
Response from HRBlockBy Sean, Social Media Team, February 27, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from CA
Verified Purchase:Yes
Went through the whole 1040 tax app, completed state with federal and submitted. The IRS rejected twice with little or no explanations other then "check entries" after H&R's 100% accuracy review. Will have a pro look at it. Do not waste money on H&R.
Pros: Fast
Cons: Time consuming
Value
1
Response from HRBlockBy Corrina, Social Media Team, February 27, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience
Written by a customer while visiting HRBlock