Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(118,922 Reviews)
Rating breakdown 118,922 reviews
5 Stars
80,282
4 Stars
21,354
3 Stars
7,205
2 Stars
3,938
1 Star
6,143
85%of customers recommend this product.
(
34,813 out of
41,084)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Pete002
from Sounther Delaware
Verified Purchase:Yes
For Delaware, I'm sorry I bought it. I should of done it on the state website for free.
Pros: Easy to prepare, Easy to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Eva, Social Media Team, February 27, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5
excellent very easy to navigate and comprehensive
on February 27, 2025
Posted by: Anonymous
from New York New York
Verified Purchase:Yes
Been using this product for over 7 years and very satisfied with it.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Team, February 27, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: juiceno7
from New Jersey
Verified Purchase:Yes
I think that this is a great product. Easy to use as you follow each page. It is helpful with the information that you need if you have questions. I have used this product for years. I have nothing but good things to say about it.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, February 27, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: MAK6
from Vero Beach, Florida
Verified Purchase:Yes
There is or was a glitch this year where several people’s returns, including my sisters, were rejected by the IRS the first time we tried to e-file, saying the return had previously been filed. It was very upsetting, especially with the rampant identity theft going on. It turned out to be a glitch in the software and several days later the returns could be successfully resubmitted. I have used this software for myself and my family for over a decade and I trusted it, for myself and for them. This caused a lot of unnecessary confusion and distress.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Corrina, Social Media Team, February 27, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: ewolf
from Geneva IL
Verified Purchase:Yes
I have used this software for years. Each year, I am happy to buy again. It is so helpful, no matter how my financial situation may change.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, February 27, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: norm06
from AZ
Verified Purchase:Yes
I have used H & R Block Tax Preparation Software for at least 15 years. I'm very satisfied with the product
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, February 27, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Randolph, MA
Verified Purchase:Yes
I bought this at the end of last year at a good price. It took me longer than expected to finish my filings, but they are finished.
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Time consuming
Value
4
Response from HRBlockBy Andrea, Social Media Team, February 28, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Cary, NC
Verified Purchase:Yes
I have been using H&R Block tax software since 2008. Never had a problem with it. Always did the calculations.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 27, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock